This post shows 7 different ways to help you solve the Windows stuck on welcome screen issue and introduces an professional file recovery software - MiniTool Power Data Recovery to get lost data back.
Recently, many users are reporting Windows stuck on welcome screen issue. In fact, in addition to Windows 10, other Windows operating systems will also encounter the same issue. For instance, Windows 7 hangs on welcome screen! Computer stuck on welcome screen Windows 8!
A true example from social.technet.microsoft.com is shown here:
My Windows 10 pro PC was locked this morning. The PC is almost new was HP Windows 8 and was upgraded via Microsoft offer to 10 pro. Windows 10 stuck at welcome screen...
I performed all advanced options to restore, but luck I do not have original Win 10 pro DVD, only Windows 8 pro. Any ideas?
Thanks for quick respond!!!social.technet.microsoft.com
Windows 10/8/7 stuck on welcome screen is a big problem. Fortunately, today, we are going to show you how to fix it.
7 Solutions to Fix Windows Stuck on Welcome Screen
- Disconnect Your USB Devices
- Disconnect from the Internet
- Perform an Automatic Repair
- Run system checks
- Restart Windows Update service
- Restore Windows by using System Restore
- Replace hard drive
7 Solutions – Stuck on Welcome Screen Windows 10/8/7
Method 1. Disconnect Your USB Devices
No doubt, some users like using all sorts of USB devices such as the mouse, keyboard, speakers, Bluetooth speakers, USB dongles, USB Wi-Fi adapters etc. However, these connected devices might cause the Windows 7 stuck on welcome screen for a long time issue.
Therefore, a common solution to the problem is to disconnect all externally connected devices from your PC.
Top Recommendation: When it comes to talking about the stuck on welcome screen issue, I guess you might also be interested in this post: How to Fix: Windows 7 Stuck at Loading Screen.
Method 2. Disconnect from the Internet
According to users, sometimes Windows 10 gets stuck on the login screen because it’s trying to connect to your wireless connection. If your Windows gets stuck on welcome screen, you should make sure that you are not connected to the internet before proceeding to log in.
Method 3. Perform an Automatic Repair
Some users are reporting that they can fix the startup issues including Windows 10 freezes on startup, Windows 7 hangs on welcome screen, PC turns on but no display and others by performing an Automatic Repair.
Here, you can do it by following these steps:
Step 1. Put the installation media into your computer, and then boot your computer from the media.
Step 2. Enter your language and other preferences and click on Next button to continue.
Step 3. Click on Repair your computer.
Step 4. Select Troubleshoot.
Step 5. Click on Advanced Options.
Step 6. Click on Startup Repair. Depending on the version of Windows that your computer is running on, this option may be displayed as Automatic Repair button instead.
Step 7. Startup Repair or Automatic Repair will now start. Follow the instructions on the screen to complete the repair.
Top recommendation: Sometimes, some users will find their Windows Automatic Repair doesn't work. Here, if you want to know more details about this issue, you can read our previous post: How Do I Solve - Windows Automatic Repair Not Working.
After you complete the repair process, you can restart your PC to check whether the stuck on welcome screen issue has been solved. If not, try the following methods.
Method 4. Run system checks
In some case, corrupt system files on your computer will cause this problem – stuck on welcome screen Windows 10/8/7.
Therefore, to fix the Windows 10 freezes on startup problem, you can use CHKDSK to run some checks on your computer to see if it is the corrupted files that cause your startup problem.
Here are steps to check it.
Step 1. Insert the Windows bootable drive to your computer and boot from it.
Step 2. Select your language preferences, and click on Next button.
Step 3. After selecting language, you can press Shift + F10 to open Command Prompt.
Step 4. Type the following commands in Command Prompt and press Enter after each of them:
- sfc /scannow
- chkdsk c: /f /r
- bootrec /fixmbr
- bootrec /fixboot
- bootrec /scanos
- bootrec /rebuildbcd
- bcdedit /export C:\BCD_Backup
- cd boot
- attrib bcd -s -h -r
- ren c:\boot\bcd bcd.old
- bootrec /RebuildBcd
Step 5. Type exit and press Enter after completing each command successfully.
Step 6. Restart your PC to see if it fixes the issue.
If your Windows still stuck on welcome screen, please check method 5.
Method 5. Restart Windows Update service
You can try restarting Windows Update service and then rename few files if you still get the stuck on welcome screen Windows 10 issue.
Here are the steps:
Step 1. Open command prompt. (Refer to the steps in method 4.)
Step 2. Type net stop wuauserv in the run dialogue and press Enter.
Step 3. Type cd %systemroot% command and press Enter.
Step 4. Type ren SoftwareDistribution SD.old and press Enter
Step 5. Type net start wuauserv and press Enter.
Step 6. Type exit and press Enter to close Command Prompt and restart your PC.
Step 7. Now, reboot your PC/laptop and check if the stuck on welcome screen has gone.
Method 6. Restore Windows by using System Restore
System Restore is a useful feature that allows you to restore your operating system to a previous state and fixes any boot problems such as Windows 10 freezes on startup, Windows 7 hangs on welcome screen, etc.
As we know, system restore will delete some original data on your PC. Therefore, in order to avoid data loss, you should get all data back before restoring Windows operating system.
However, now, I guess you might be wondering: "How to effectively and quickly recover data when PC won't boot without damaging the original data?
MiniTool Power Data Recovery, a professional file recovery software developed by MiniTool Solution Ltd., is recommended here.
This read-only data recovery tool offers MiniTool Power Data Recovery Bootable Edition which is able to recover data when Windows 10 stuck on welcome screen. And, it works well in many operating systems including Windows 7, Windows 8 and Windows 10.
It is recommended to choose the Deluxe and above versions. Here, we take personal deluxe for example.
Now, let's see the detailed steps on how to recover data when Windows stuck on welcome screen.
Step 1. Make Power Data Recovery Bootable Disk by Using Bootable Media Builder.
Install MiniTool Power Data Recovery Personal Deluxe on a working computer according to prompts.
Launch this professional data recovery software and then click this Bootable Media icon in the bottom left corner of the application.
Select WinPE-based media with MiniTool plug-in .
Create bootable CD, DVD, or USB flash drive.
Step 2. Boot PC from the Burned MiniTool Bootable Disk.
Connect the burned bootable disk to your PC that gets stuck on welcome screen and boot from it.
Enter the BIOS and then set Bootable Disc as the 1st boot device and press F10 button to save configuration changes.
Click MiniTool Power Data Recovery in the main interface of MiniTool PE Loader to get its main interface.
Step 3. Recover data when Windows stuck on welcome screen.
Click on target recovery module like This PC.
It also offers 4 different data recovery modules including This PC, Removable Disk Drive, Hard Disk Drive, and CD/DVD Drive to deal with different data loss scenarios. And, This PC is selected by default.
Select the target drive you want to recover and then click Scan button at the lower right corner to begin full scanning on the device.
Here, if you only want to recover some needed files, you can click the Settings feature to specify needed file systems as well as file types. For instance, if you only want to get lost pictures back, you can check Graphics & Picture then click on the OK button and finally click on Scan button, as shown below.
Check all needed files, and then click Save button and choose a directory to store them on a safe place. Tip, if you are recovering pictures or .txt files, you can preview them before saving.
With data safely transferred, you can begin to restore your Windows to fix the Windows 10/8/7 stuck on welcome screen issue by following the steps below.
Step 1. Insert the Windows bootable drive to your PC and then boot from it.
Step 2. Click on Repair your computer.
Step 3. Choose Troubleshoot.
Step 4. Select Advanced Options.
Step 5. Click on System Restore.
Step 6. Select a target operating system.
Step 7. Click Next button when you see the System Restore interface as follow.
Step 8. Follow the instructions on the screen to restore your PC.
If the stuck on welcome screen Windows 10/8/7 issue still exists after restoring Windows, you might consider replacing hard drive.
Method 7. Replace hard drive
Sometimes, a physical problem with your hard drive is certainly a reason why Windows stuck on welcome screen. If the above 6 solutions cannot help you, you need to consider replacing your old hard drive with a new one and then reinstall Windows.
One Useful Tip for Stuck on Welcome Screen - Backup Data
Today, we store massive important data in PC. However, data loss is unavoidable and can be caused by many factors like suck on welcome screen, black screen, boot configuration data file is missing, etc. Now, the good news is that we can do some things to minimize the significant data loss.
As we know, the best way to get missing data back is to recover lost files from backup files. Therefore, it is very important to back up your important data in case of any accidents. However, most users don’t know how to effectively make a backup file with ease.
Here, MiniTool Partition Wizard and MiniTool ShadowMaker can help you effectively and quickly make a backup.
MiniTool Partition Wizard offers Copy Disk, and Copy Partition to help users copy all data from one disk or partition to another without any data loss and in simple operations.
MiniTool ShadowMaker, an all-in-one system backup and data protection solution developed by MiniTool Solution Ltd., can back up system and disk, customize backup schedule, clone hard drive, and so on.
Hope these solutions can help you solve your startup problems including stuck on welcome screen Windows 10/8/7, Windows 10 freezes on startup, Window 10 stuck on loading screen, Windows 7 stuck on welcome screen for a long time, etc.
If you have any good idea, please share it with us by writing it in the following comment zone. We'd very much appreciate your idea.
If you have any question about using MiniTool software, please contact us via [email protected], we will solve it as soon as possible.
Stuck on Welcome Screen FAQ
- Insert the Windows bootable drive to your pc and boot from it.
- Select language preferences, and click on Next button.
- Click on Repair your computer.
- Select Troubleshoot.
- Click on Advanced Options.
- Click on Startup Repair.
- Insert Windows bootable drive your pc and boot from it.
- Select language preferences, and click on Next button.
- Press Shift + F10 to open Command Prompt.
- Type sfc /scannow and press Enter.
- Type chkdsk c: /f /r and press Enter.
- Type bootrec /fixmbr and press Enter.
- Type bootrec /fixboot and press Enter.
- Type bootrec /scanos and press Enter.
- Type bootrec /rebuildbcd and press Enter.
- Free up More Disk Space
- Run System File Checker
- Update All Device Drivers
- Run a Memory Check
- Adjust Virtual Memory
- Turn Off Link State Power Management
- Turn Off Fast Startup
- Reset the Winsock Catalog
- Diagnose Hard Drive for Issues
- Perform System Restore
- Replace Hard Drive
- Press Ctrl+Atl+Del on the keyboard.
- Click the Power icon.
- Click Restart.
- Perform a hardware reboot.