> How to Recover Data from Broken iPhone

Fix Your Broken iPhone and Recover Important Data on It

Did your iPhone screen get cracked or shattered when it slipped from your hand or pants pockets? Did you drop your iPhone in the toilet? (If this issue happens to you, you'd better take a look at this previous post: Guide to Dry out Wet iPhone And Recover Data from Water Damaged iPhone to get more useful information.) Or perhaps the matter is even worse: the iPhone is totally broken and you can't use it anymore.

broken iphone

Yes, accidents happen every day and everywhere. When you are facing broken iPhone issue, you may ask questions like these: How to fix my broken iPhone? How to recover data from broken iPhone if these data are important to me? How to get pictures off iPhone with broken screen only?

Fortunately, you can find the answers in the following parts of this post to fix your iPhone broken screen and recover data on it.

Part 1. Back Up Your iPhone and Contact Apple Support for Repair

When your iPhone is dropped broken, you may try to fix it by yourself. Listen! This is not a recommended approach. However, you can check it yourself at first. If you find out that your iPhone screen gets cracked or shattered, but the device can run normally, then, you need to get your iPhone screen repaired.

But, you should take some actions to protect your iPhone data and do some preparations to save time for you. Backing up your iPhone data by using iTunes or iCloud (it is highly recommended to use both of those two backup methods) is the most important and the first thing you should do for it can assist you to retrieve broken iPhone data if it is necessary. And then you should follow the steps mentioned in this Apply official post: Get your iPhone, iPad, or iPod touch ready for service to make other preparations.

Next you can bring your broken iPhone to an Apple Store or one of Apple authorized service locations, or send it to an Apple Repair Center at your convenience to fix it.

Part 2. Recycle Your iPhone if It Is Totally Broken

Unfortunately, if the professional maintenance staff declares that your iPhone is completed destroyed and there is no way to repair it, or the repair fee is high enough for you to purchase a new one, what should you do next?

Generally speaking, you still can get it recycled by Apple Store or sell it to the local repair store. But at first, you'd better restore it to factory settings to keep your private data safe.

Part 3. Recover Data on Your Broken iPhone

If you iPhone is broken, you may consider to buy a new one and then transfer all your previous iOS data from backup files to it. In fact, there is more than one way to retrieve Phone data whether it is totally broken or not. And the following introduction will lead you to find a proper solution according to your personal situation.

solution 1 Solution 1. Recover All Data to Your New iPhone

To recover data from iTunes or iCloud backup file, you can see this Apple official post: Restore your iPhone, iPad, or iPod touch from a backup, which can guide you to achieve this aim.

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However, solution 1 is not always the best solution. Perhaps you want to restore your broken iPhone data to your computer; or your new phone is not an iPhone; or you just need to retrieve some types of data, for example, you want to know how to retrieve photos from iPhone that won't turn on… If you have these kinds of requirements, you should apply a piece of iOS data recovery software.

When you search for "how to recover data from broken iPhone" online, you will find that there are various kinds of software for you to choose. For those data are important for you, you'd better select a reliable and professional one. MiniTool Mobile Recovery for iOS is a good choice.

Is this software really available for you to retrieve broken iPhone data? How to use it? Want to know the answers? Please read on.

solution 2 Solution 2. Recover Broken iPhone Data by Using MiniTool Mobile Recovery for iOS

Software Profile

This program is specially used to recover iOS data, including photos, messages, contacts, call history, notes, reminders, bookmarks, videos, and more from iOS devices, such as iPhone, iPad and iPod Touch with its three recovery modules: "Recover from iOS Device", "Recover from iTunes Backup File" and "Recover from iCloud Backup File". It's worth mentioning that this program can assist you to recover your iOS data to your computer.

This software supports various operating systems, including Windows 10/8.1/8/7/Vista/XP, and Mac OS X 10.6 and above versions. In other words, it has both Window version and Mac version for you to choose. In Addition, it supports the latest iPhone 7/7 Plus, and iOS 10. So, I suggest you to download and install the proper free version to your computer and enjoy its multiple functions first.

Then, how to operate this software, please read on.

Way 1: Restore Broken iPhone Data from iTunes Backup File

wraning Attention!

1. Guarantee that you have downloaded and installed the latest iTunes version to your computer.

2. The iTunes backup file you want to retrieve must be stored on the computer.

3. "Recover from iTunes Backup File" module is the first recommended way to recover iPhone data.

Step 1. Open the software and enter the main interface. Three recovery modules are displayed on the top side separately from left to right. Click on "Recover from iTunes Backup File", and iTunes backup files will be listed on the interface. Perhaps, there are two or more iTunes backup files shown here. But you can select the one you want to use according to the "Name" and "Latest Backup Date". Then, click on "Scan" to continue.

recover from itunes

tip You may not discover the target iTunes backup file on the list. But as long as you are sure that it is stored on this computer, you can click on the lower left blue button "Select", pick it out from the computer and then press "Add" to make it displayed on the interface manually.


Step 2. When the scanning process is completed, you will see a result interface as follows. Data types the software can scan are shown on the left side. Select one type and all scanned data will be listed on the right side, including the deleted ones. Choose the ones you want to restore, click on "Recover" to continue.

results interface

tip There is a button like on and off button on the top side. If you turn it on, the software will only list the deleted data for you.

Step 3. Follow the wizard to select one proper location to save the data.

At last, you can view these recovered data directly from the specified path.

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Way 2: Retrieve Broken iPhone Data from iCloud Backup File

There is a possibility that you have only made an iCloud backup before your iPhone is broken. In this case, you should apply another recovery module "Recover from iCloud Backup File".

wraning Attention!

Due to the limitation of iCloud, MiniTool Mobile Recovery for iOS is unable to get iOS 9 and later iCloud backup file.

Step 1. Select "Recover from iCloud Backup File" from the top side after you enter the main interface. And then, type in your Apple ID and Password, and click on "Sign In" to move on to the next step.

recover from icloud

Step 2. All the available iCloud backup files will be shown on this interface. Check their "Name", "Latest Backup Date" and "File Size", select the relative one and then move the cursor to "State" bar to press on "Download" to continue.


Step 3. There will be a pop out window as follows, which allows you to choose some certain data type you want to recover. For instance, if you only want to restore photos, just choose "Photos" from this interface, and then click on "Confirm" to enter the result interface. And the following steps are similar with step 2 and 3 of way 1.

select type

You can see that this way gives you the right to select what types of data you want to download, which is superior to way 1, and saves downloading time for you.

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Way 3. Recover Data from iPhone

If both way 1 and way 2 are not available for you to make broken iPhone data recovery, you need to consider using "Recover from iOS Device" module.

First, let's see a real life example:

My iPhone 6 screen is cracked. It is working. I am unable to unlock it with the pass code. I want to recover all my contacts. But I do not make iTunes backup and do not have an apple id. Please help.
Source: www.quora.com

Actually, this issue is a little tough. iOS devices have high security, and no software can easily access its data without users' permission. Therefore you need to "Trust This Computer" to make data accessible when you first connect your iPhone to your computer. If you can't make your device to "Trust This Computer" on your screen cracked iPhone, this way is unavailable for you.

recommend Recommendation:

Here I think it is necessary to introduce this official previous post: 5 Specific Methods to Recover Deleted Contacts on iPhone to users who want to recover their iPhone contacts only.

However, if you have allowed this trust before, you will enter an interface as follows directly when you open the software and connect iPhone to your computer. Then, you should click on "Scan" to start the scanning process.


After the scanning process is completed, you will also enter the results interface. The following steps are similar to way 1 and way 2, which will not be repeated here.

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By comparison, solution 1 allows you to restore all broken iPhone data directly to the new iOS device, but it doesn't give you the privilege to select the data type; While, with solution 2, you are able to choose some certain types of data and restore them even to your computer. The advantages are obvious.

In addition, there is one more thing you should pay attention to: the Free Edition has some functional limitations. If you want to break these limitations and recover more data, you need to purchase the advanced version.

Part 4. Some Relative Tips

Since your iPhone saves a lot of important data for you, you'd better protect it from damage to avoid the subsequent complex iPhone repair and iOS data recovery process.

In addition, after reading the above parts, you will acknowledge the importance of making and updating iTunes and iCloud backup regularly. So, form this good habit to keep your iPhone data safe. And it is iTunes and iCloud backup files that you can use to restore your iPhone data once it is damaged totally.

Part 5. Bottom Line

Data loss issue is always an eternal topic. Like the broken iPhone issue talked in this post, restoring data from an iTunes or iCloud backup directly to your new iPhone is an available method, but this solution doesn't allow you to recover some specified types of data. However, you are able to employ the reliable and dedicated iPhone data recovery tool - MiniTool Mobile Recovery for iOS - to achieve this aim.

This program owns three recovery modules - "Recover from iOS Device", "Recover from iTunes Backup File" and "Recover from iCloud Backup File" - which enable you to select a suitable module according to your personal situation in one interface. The operation process is very simple. You just need several clicks, select the data you want to recover and choose a safe path to store them. After that you can view and use them directly.

Moreover, MiniTool Mobile Recovery for iOS can also be used to recover data from iPad and iPod Touch. Once you are facing iOS data loss issue in the future, don't hesitate to use this software.

If you have any questions and suggestions, please feel free to leave them on the following comment bar or send messages to our official email box: [email protected].