> Recover Data from Locked/Disabled iPhone

Recover Data from Locked/Disabled iPhone and Related Issues

Part 1: You Forgot the Password for iPhone

Recently, an iPhone user asked us for help:

My daughter forgot her pass code for her iPhone. What should I do to unlock it? Is it possible to recover data from locked/disabled iPhone? Can you help us? I really appreciate it.

This user's experience is not a rare issue. For the sake of information security, most of you choose to set password for your iPhone to prevent strangers from using your device. And the password you are using is usually complex to avoid being cracked by other people. In addition, some of you even change the password for iPhone regularly to improve the safety. On the one hand, this encryption behavior brings you the sense of security; but on the other hand, it also brings you a kind of risk: you may forget your iPhone password unexpectedly. If you enter the wrong password into an iPhone six times in a row, you'll be locked out and receive a message showing that your iPhone is disabled.

iphone is disabled

Under this circumstance, you surely want to find a way to unlock your iPhone. However, this issue also involves some other matters. To be specific, you can erase all data and settings on your iPhone to unlock it. But at first, you should notice that the iPhone stores a large amount of important data and files for you and you'd better make a backup before erasing the device. Thus, you will be able to restore those data after you unlock the disabled iPhone.

Then in the following sections of this article, part 2 will lead you to back up a locked or disabled iPhone. Of course, if you have made a backup before you forgot iPhone passcode, you can just go to part 3 to unlock the iPhone, and then find a suitable solutionin part 4 to retrieve your locked/disabled iPhone data.

Part 2: How to Back up a Locked/Disabled iPhone

When the iPhone is locked or disabled, you will be unable to back up its data through iCloud. But, there are still other two solutions which enable you to preserve these data. Please see the following detailed guides.

tip Tips:

1. Both of these two solutions are based on Windows Operating System. If you are using Mac Operating System, most of the operations are the same.

2. If you are unable to unlock your device by entering password since your iPhone screen is broken, you can also utilize these two solutions to back up your iPhone data, and then fix your broken device.

Solution1: Back up a Locked/Disabled iPhone through iTunes

If you forgot your iPhone password, you still have the possibility to make a backup of your iPhone with iTunes. But the premise is that you have synced the device with the computer before. Otherwise, you will be unable to make your iPhone trust the computer without a password, and you device will not be connected to iTunes successfully then.

Step 1: Open iTunes and connect your iPhone to the computer through USB cable.
Step 2: When your iPhone appears on iTunes, select it and you will enter an interface as follows. Here you should click on the "Back Up Now" button to continue. When the backup process is finished, the iTunes backup file will be saved on the computer.


You may notice that the iTunes backup file can't be viewed and used directly on the computer. Fortunately, at present, some pieces of professional software are designed to extract iPhone data to the computer and these extracted iPhone data can be viewed directly. Among those programs, MiniTool Mobile Recovery for iOS is an excellent representative. Then, solution 2 will teach you how to save locked/disabled iPhone data to your computer with this tool.

Solution 2: Save iPhone Data to Computer with MiniTool Mobile Recovery for iOS

Among this software's three modules, "Recover from iOS Device" can be used to scan and save iPhone data to your computer. It has Free Edition which enables you to test whether it can detect the locked/disabled iPhone data or not. In addition, there are both Windows version for Windows 10/8.1/8/7/Vista/XP users, and Mac version for Mac OS X 10.11, 10.10,10.9, 10.8, 10.7, and 10.6 users.

In this solution, you still should guarantee that your iPhone has been synched with your computer before. At the same time, you have to install iTunes application to your computer to make the module "Recover from iOS Device" work.

Step 1: Download the corresponding software version to your computer. Then open the software and connect your iPhone to the computer. The software will detect the device by itself and display it on the interface. Here, you should click on "Scan" button to continue.

recover from ios device

Step 2: It will take some minutes to finish the scanning process. Then, you will enter a results interface as follows. On the left side, you will see the data types it can scan. You can choose one type and preview the items one by one.

results interface

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Then, it's time for you to unlock the disabled iPhone after making backup of the device. Please read part 3 to get the answer.

Part 3: How to Unlock a Disabled iPhone

Generally speaking, the only way to unlock your disabled iPhone is to erase the device. According to Apple officially recommendation, there are three ways to erase your iPhone without password, and you can find the step-by-step guides in this authoritative previous post: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled.

Of course, you will lose all the original data on your iPhone after these operations. Then, you probably want to know how to retrieve a locked/disabled iPhone. Part 4 will introduce this issue in detail.

Part 4: How to Recover Data from Locked/Disabled iPhone

This is the most important part: exploreways to retrieve data from locked/disabled iPhone. This part will introduce you two solutions to recover locked/disabled iPhone data. You can choose to use them or not according to your individual needs.

Solution 1: RestoreLocked/Disabled iPhone from a Backup

According to Apple's official recommendation, you can choose to restore all previous data to your iPhone from an iTunes or iCloud backup. The detailed steps are introduced in this post: Restore your iPhone, iPad, or iPod touch from a backup, and I will not repeat them here.

Solution 2: Retrieve Locked/Disabled iPhone with MiniTool Mobile Recovery for iOS

In some cases, you may want to recover some certain types of data to your computer rather than restoring all of them to your iPhone. Is it possible? Here, I think you should try MiniTool Mobile Recovery for iOS, which is also known as a piece of iPhone data recovery software.

"Recover from iTunes Backup File" and "Recover from iCloud Backup File" modules are available in this solution, and you can choose a proper recovery module according to your own situation.

Still operate this software on Windows Operating System.

Way 1: Restore a locked/disabled iPhone from iTunes Backup File

This way is based on the preconditionthat you have an available iTunes backup file.

tip Tips: The target iTunes backup file should be saved to thecomputer you are going to use.

Step 1: Choose "Recover from iTunes Backup File" from the main interface, and the iTunes backup files will be displayed in front of you. If there is more than one iTunes backup file listed on the interface, you can identify them from the "Name" and "Latest Backup Date". Choose the target one and click on "Scan" to continue.

itunes backup files

tip Tip:

If the target iTunes backup file is not appeared on this interface, you can click on the lower side blue button "Select" to pick it out from the computer and add it to the interface manually.

Step 2: The scanning process will last for some minutes. Then you will see the results interface with all data types shown on the leftsection. You can choose one type and have a look at the items including deleted and existing ones on this interface. For example, if you just want to recover photos on locked/dabbled iPhone, you should click on "Photos" from the left list, preview them, choose the photos you want to restore and click on "Recover" to select a path on the computer to save them. In Free Edition, you are allowed to recover two pieces of photos each time.

itunes scan results

Way 2: Retrieve a locked/disabled iPhone from iCloud Backup File

There is another possibility: you made an iCloud backup before you forgot the password for iPhone. In this situation, you can apply "Recover from iCloud Backup File" module to recover your locked/disabled iPhone data.

notice Notice!

Due to the limitations of iCloud, this tool can't detect iOS 9 and the latter version iCloud backup file.

As long as you are sure that this software can detect your previous iCloud backup file, you can do as the following steps tell you to do to restore your locked/disabled iPhone data.

Step 1: Choose the right recovery module from the interface, type in your "Apple ID" and "Password" successively, and then press on the button "Sign In" to continue.


Step 2: All the available iCloud backup files will be listed here with their "Name", "Latest Backup Date", "File Size" and "iOS Version". Select the iCloud backup file you want to recover and click on "DownLoad" to continue.

icloud backup files

Step 3: You will see a pop-out window which allows you to choose the data types you want to download. Check the target data types and press on "Confirm" to start the downloading process.

select data types

Step 4: When the downloading process is finished, you will also enter the results interface, and the rest operations are the same with way 1.

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Since there are some functional limitations in the Free Edition, you can choose to buy the advanced edition from the official site to save all your iPhone data after you try the Free Edition and think this software is useful for you.

Part 5: Some Useful Tips

Setting up password for your iPhone is a good idea, but you'd better write it down and keep it to a safe place, thereby you can get it again after you forgot it. Besides, you should form a good habit of making backup of your iPhone regularly through both iTunes and iCloud for it can increase your iPhone data recovery possibility after you forgot the password for your iPhone.

In addition, you can let iCloud automatically back up your device each day:

Step 1: Go to Settings >iCloud> Backup and make sure that iCloud backup is turned on;
Step 2: Keep your iPhone is powered on;
Step 3: Guarantee that your iPhone is connected to Wi-Fi.
Step 4: Make sure that your iPhone's screen is locked.
Step 5: Check that there is enough available space in iCloud for making backup of your iPhone

Part 6: Bottom Line

With MiniTool Mobile Recovery for iOS, you can save your iPhone data to the computer with "Recover from iOS Device" module when your iPhone is locked/disabled because you forgot the password for your iPhone. And this software can also be used to recover your previous iPhone data to the computer with "Recover from iTunes Backup File" and "Recover from iCloud Backup File" modules after you unlock your disabled iPhone by erasing all the original iPhone data. Obviously, this is a magic and functional program.

All in all, if you master the operative skills of this software, iPhone data recovery is not a difficult issue for you anymore.

If you encounter some issues when you are using MiniTool Mobile Recovery for iOS, for example this software can't recognize yourdevice or iTunes, you can firstly try to find the possible solutions in this post: Solutions for Some Issues. However, if you still have other questions, suggestions, and ideas about this tool you can leave them on the following comment zone, or contact us via [email protected]