You can go to Microsoft Store to download numerous apps and games on your computer for further use. When using Microsoft Store, you may encounter different kinds of issues like Microsoft Store needs to be online. To successfully download apps, you need to get rid of this error. MiniTool Software will show you some solutions in this post.
Are You Bothered by Microsoft Store Needs to Be Online?
It is safe to download apps and games from Microsoft Store. But the Store may encounter issues when you use it. Perhaps, you find your Microsoft Store is not working. Then, you can refer to this post to solve the issue: Windows 10 Store Not Working? Here Are 4 Useful Methods. Or you may encounter some Microsoft Store error codes like Microsoft Store Error 0x80131505, 0x803fb005, 0x80073D05, etc.
You can also encounter Microsoft Store check your connection with an error message saying:
Check your connection
Microsoft Store needs to be online. It looks like you’re not.
In this post, we will show you some methods to fix this issue. If you are not sure the exact reason for this error, you can try our methods one by one until you find the suitable one.
Note: Store works only when your network connection is enabled and in a normal state. The error message also reminds you to check the internet connection. So, just do it to guarantee that your network is working normally.
Fixes for Microsoft Store Needs to Be Online
- Run System File Checker (SFC)
- Run the Windows App Troubleshooter
- Reset Microsoft Store
- Create a New Microsoft Account
Solution 1: Run System File Checker
If you are sure that your internet connection is normal but the Microsoft Store not online issue persists, you can use the System File Checker to find and fix the possible system error on your computer and get rid of the issue.
- Run Command Prompt as administrator.
- Type sfc /scannow and press Enter.
- When the scanning process ends, you can type the following three commands one by one and press Enter after each.
Dism /Online /Cleanup-Image /CheckHealth
Dism /Online /Cleanup-Image /ScanHealth
DISM /Online /Cleanup-Image /RestoreHealth
Solution 2: Run the Windows Store Apps Troubleshooter
You can also use the Windows Store Apps troubleshooter to fix Microsoft Store needs to be online.
- Go to Start > Settings > Update & Security > Troubleshoot.
- Scroll down to find Windows Store Apps and click it.
- Click Run the troubleshooter to trouble the problem.
Solution 3: Reset Microsoft Store
If the issue persists, you can clear the Windows Store cache and cookies to have a try.
- Press Win+R to open Run.
- Type exe in Run and press Enter.
- Reboot your Windows after the reset process ends.
Solution 4: Create a New Microsoft Account
If the above four methods don’t work for you, you will need to create a new Microsoft account. Here is a guide:
- Press Win+I to open Windows Settings.
- Go to Accounts > Family & other users.
- You can see some on-screen guides. Just follow them to create a new account.
- Sign in with your new account.
Next, you need to check whether the Microsoft Store check your connection issue disappears.
Bonus: Recover Your Lost Data
When you solve your computer issues, you may delete some important files by mistake. If so, you can try MiniTool Power Data Recovery, a free file recovery tool, to get your files back.
This software has a trial edition and you can use it to scan your drive and find your needed data. If this software can find your files, you can use a full edition to recover your data without limits.
We hope our guides can help you solve Microsoft Store needs to be online. If you encounter some related issues, you can let us know in the comment.