What if you run into the issue – Genshin Impact black screen? When you play this game on your Windows 10 PC, you may encounter a black screen but don’t worry, some effective methods will be introduced here by MiniTool. Just try them one by one to fix it.

Genshin Impact Black Screen PC

As an action role-playing game, Genshin Impact has received generally positive reviews. It can be used on a Windows PC, PlayStation 4/5, iOS, and Android devices. To play this game, download and install it on your machine.


Before installing this game, make sure your machine has enough storage. If you don’t know how much storage this game uses, refer to this post to know some details - How Much Storage Does Genshin Impact Take? Fixes to Storage Error.

Like other games, Genshin Impact also has some issues. According to users, Genshin Impact black screen is a common issue. When trying to launch this game, a black screen appears with a cursor. Even background music is running. Perhaps you are also a victim. You can do nothing since the screen is black.

Sometimes the black screen appears in the middle of the game. If you are at a crucial time, this may let you feel very annoyed. Fortunately, you can try to fix this issue by trying the ways below.

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How to Fix Black Screen on Genshin Impact

Check Game Requirements

To play Genshin Impact on your Windows 10 PC properly, you should ensure the PC meets the system requirements of this game. Or else, some issues will occur.

See the minimum requirements:

  1. OS: Windows 7 SP1, Windows 8/8.1, and Windows 10 (64-bit version)
  2. CPU: Intel Core i5
  3. RAM: 8GB
  4. Graphics: NVIDIA GeForce GT 1030
  5. DirectX: DirectX 11
  6. Disk Space: 30GB

If your PC meets these demands but you still encounter the issue of Genshin Impact black screen, try other troubleshooting tips.

Run Genshin Impact as Administrator

Genshin Impact needs some special permissions to access its advanced features. If it lacks permissions, you may run into a black screen.

Step 1: Go to C:\Program Files\Genshin Impact\Genshin Impact Game, right-click on the GenshinImpact.exe file and choose Properties.

Step 2: In the Compatibility tab, check the box of Run this program in compatibility mode for and select a system. Besides, tick Disable fullscreen optimizations.

Step 3: Click Apply > OK.

run Genshin Impact as an administrator

Change DPI Settings

According to users, this is a useful solution and you can also have a try.

Step 1: In the Compatibility tab of the Properties window, click Change high DPI settings.

Step 2: Tick the box of Override high DPI scaling behavior and choose System.

Step 3: Save the change.

Use a Native GPU Card

If you use a dedicated GPU to play the game, a black screen may appear and you can try to disable it and use the native GPU card.

Do these things:

Step 1: Right-click on Desktop and choose Display settings.

Step 2: Click Graphics settings, click Browser, go to the directory of Genshin Impact and choose GenshinImpact.exe.

Step 3: Click Options and choose Power saving.

Step 4: Click Save.

change graphics settings to power saving

Update Graphics Card Driver

Genshin Impact black screen may be triggered by an outdated graphics card driver and you can try to update the driver to fix this issue in Windows 10.

To do this work, you can go to Device Manager, expand Display adapters, right-click on your GPU and select Update driver. Or you can go to the manufacturer’s website, download the latest version of the driver and install it on your PC. 

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Chang In-game Resolution

Sometimes, this simple step is helpful to fix Genshin Impact black screen Windows 10.

Step 1: Right-click on Desktop and choose Display settings.

Step 2: Under the Scale and layout section, select 1280×720 or 1280 x 1024 as the display resolution.

change display resolution

Disable Antivirus & Firewall

Sometimes an antivirus program or firewall can block games from running properly. If you run into Genshin Impact black screen on a PC, try to disable firewall or antivirus. To do this work, you can refer to these related posts:

Limit Display Refresh Rate in NVIDIA Control Panel

If you are using an NVIDIA GPU, you can try this way to fix Genshin Impact black screen in Windows 10.

Step 1: Right-click on Desktop and click NVIDIA Control Panel.

Step 2: Click Display > Change Resolution.

Step 3: Choose Refresh rate and turn it down to 60hz.

After trying these ways, the black screen should disappear from your PC and you can play Genshin Impact properly now.

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