When you select a movie to stream on HBO Premium service, you find that HBO Max can't play the title. Whether you use Windows or iOS or Android, you may encounter the issue. Now, read this post from MiniTool to find some solutions.

HBO Max is a platform for users to watch movies or TV shows. However, some subscribers receive the “unable to play title” error message on HBO Max when watching a movie or TV show. Why HBO Max can’t play the title?

Usually, server-related issues are a common cause of this error message. On the other hand, a “Cannot play title” error can also indicate a problem with the app’s installation file, outdated software, or a slow internet connection.

Also see: HBO, HBO Max, and Cinemax Will Come to YouTube TV

Then, let’s see how to fix the “HBO Max can’t play title” issue on Windows/Android/iOS.

HBO Max Download, Install and Update for Windows/iOS/Android/TV
HBO Max Download, Install and Update for Windows/iOS/Android/TV

If you want to get the HBO Max download for your Windows/ iOS/Android, this post is what you need. Besides, you can know how to update it.

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How to Fix HBO Max Can’t Play Title

Fix 1: Check If Your Device Is Supported

If you encounter the “HBO Max can’t play title” issue, you may be using an unsupported platform or model. Thus, it’s recommended to check if your device is supported by HBO Max. To verify this, you can visit its Help Center to see if your device is included in its list of compatible devices.

Fix 2: Turn off VPN

VPNs can cause network outages and delays. Because VPNs make random changes to your network, you must use a VPN that has been verified and tested. Thus, you had better turn off VPN temporarily to check if the “HBO Max can’t play title” issue has been fixed.

Also see: How to Turn off VPN on Windows 10? Here Is a Tutorial

Fix 3: Restart Your Streaming Media Player or Network Device

You can also restart your device to refresh your device and network connection. You need to turn off all devices and unplug them for about 1 minute Then, plug them back in and restart HBO Max.

Fix 4: Clear Cache and Cookies

Clearing the cache on the HBO Max app may be helpful to fix the “HBO Max can’t play title” issue. There are the steps for Windows and Android and iOS users.

Windows Users:

Step 1: Open Google Chrome and click the three-dot button in the upper right corner.

Step 2: Choose More tools and click Clear browsing data.

Step 3: In the pop-up window, set Time range to All time. Check the Cookies and other site data and Cached images and files options. Then click Clear data.

clear cookies and cache

Android Users:

Step 1: Go to your phone settings. Tap Apps.

Step 2: Find and choose the HBO Max app. Tap Storage > clear cache.

Step 3: Repeat the process and choose clear data.

iOS Users:

Step 1: Go to your iPhone settings. Tap Safari.

Step 2: Scroll down and choose Clear History and Website Data.

Step 3: Then, tap Clear History and Data.

Fix 5: Log back into your HBO MAX Account

Another recommended method if you encounter an HBO Max video that fails to play the video title is to log out of your HBO Max account and then log back into the account on the device.

Fix 6: Reinstall HBO MAX

Your HBO Max app may be causing problems due to improper app installation. Uninstalling and reinstalling it will give you a better app to stream your favorite shows.

Final Words

To sum up, this post has shown some ways to fix the “HBO Max can’t play title” issue. If you come across the same error, try these solutions. If you have any different ideas to fix it, you can share them in the comment zone.

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