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Summary :

printer in error state

Printer in error state is a common problem in Windows 10. It can occur on an HP, Canon, Epson, Brother, Ricoh, etc. printer. How can you fix this printer problem so that you can print documents successfully? Read this tutorial and you can find many useful solutions given by MiniTool Solution to easily solve your issue.

Printer in Error State HP, Canon, Epson, or more

When printing a document in Windows 10, the print process may fail along with an error “Printer in an error state”. It appears on the computer screen. This printer problem is not only limited to one brand. According to reports, it can occur on HP, Canon, Epson, Ricoh, Brother, Rollo, etc. printers.

Why is your printer not printing with such an error? The problem results from various aspects, including:

  1. The printer is low on ink
  2. The printer is not connected properly
  3. Drivers are corrupt
  4. There are connection problems
  5. The printer doesn’t have system permission settings
  6. Software change like a Windows update interferes with communication between your system and the printer

To find the exact reason and eliminate it, you can try some solutions below.

How to Fix Canon/Brother/HP Printer in Error State

Check the Printer Connection

The first thing you should do is to check the connection if you see printer is in an error state. Make sure the printer is connected to your computer correctly. The physical connection should be firm and the printer cable isn’t damaged.

Verify that You Have Loaded Paper into the Printer

A simple but overlooked problem is that there is no paper on the tray of your printer. So, have a check if Ricoh/Brother/Canon/HP printer in error state happens. Just turn off the device, load paper, and wait a few minutes. Then, check if the error is removed.

Run Printer Troubleshooter

To remove printer in error state from Windows 10, you can try the printer troubleshooter. This utility is built into the operating system and can help to solve many printer problems.

1. Go to Settings > Update & Security > Troubleshoot.

2. Click Printer and choose Run the troubleshooter.

3. Apply the fix by following the instructions on the screen.

run the printer troubleshooter

Make Changes in Port Settings

When running into Ricoh/Brother/Canon/HP printer in error state, you can change port settings to fix it.

1. Open Device Manager in Windows 10.

2. Go to View > Show hidden devices.

3. Right-click Ports (COM & LPT) and choose Properties.

change port settings

4. Under the Port Settings tab, make sure you check Use any interrupt assigned to the port and Enable legacy Plug and Play detection.

5. Save the changes and see if the error is removed from your computer.

Make Sure the Printer is Online

If your Brother, Canon, Epson, Ricoh, or HP printer is offline, the message “printer is in an error state” may appear on your Windows 10 computer. So, confirm that it is online.

  1. Run Control Panel and view all the items by Large icons.
  2. Click Devices and Printers.
  3. Select the target printer and you can see its status. If it is Offline, right-click it and choose Use Printer Online.
devices and printers not loading thumbnail
Devices and Printers Not Loading? Here Are Solutions

If you are looking for methods to deal with the “Devices and Printers not loading” issue on Windows 10, then you can read this post to find several fixes.

Read More
Tip: In addition, you can set your printer in the default printer mode. Right-click it and choose Set as default printer from the context menu.

Set Printer Spooler Service to Automatic

This is another solution to fix printer in error state on your Brother, Canon, Epson, Ricoh, HP printer. See how to set printer spooler service to automatic.

  1. Type services to the Windows 10 search box and click the result.
  2. Scroll down to find Printer Spooler. Right-click it and choose Properties.
  3. Set its Startup type to Automatic and then click Apply.

set Printer Spooler service to automatic

Clear Print Spooler Files

This is helpful to fix many printer problems including HP printer in error state.

  1. In File Explorer, go to C:\Windows\System32\spool\PRINTERS and delete all the files in the folder.
  2. Also, go to C:\Windows\System32\spool\drivers\W32X86 and delete all the files in the folder.
  3. Go to Services, right-click Print Spooler and restart this service.

Reinstall the Printer Drivers

As stated above, corrupt printer drivers can lead to printer in error state. To remove this error from your Windows 10 computer, you can reinstall the printer drivers.

To reinstall the HP printer driver, go to the HP support website and search for drivers based on your printer model. Then, download a proper one to your computer. Then, install it by following prompts.

Final Words

Does Canon/Brother/Epson/Ricoh/HP printer in error state occur on your Windows 10 computer? Take it easy and you can easily remove this error message by trying these solutions mentioned above. Just have a try.

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