The Kindle app provides you with the opportunity to access more than 1.6 million books. However, it is pretty frustrating when the Kindle app keeps crashing. To fix this issue, we have sorted out 6 feasible solutions for you on MiniTool Website. Sincerely hope that they can help you out.
Why Is My Kindle App Not Working on iPad/iPhone/Android?
It must be painful when the Kindle app stops working. The potential reasons might be a poor internet connection, insufficient storage space, corruptions in cache & data, using the old version of this app and so on. The good news is that fixing this issue is a piece of cake. If rebooting your device and closing all the background apps doesn’t help you out, please try the fixes below until the problem is fixed.
How to Fix Kindle App Not Working on Android/iPhone/iPad?
Fix 1: Log into Your Account Again
Relog into your account is a quick fix for most minor and temporary glitches. Follow the steps below:
Step 1. Launch Amazon Kindle and go to More > Settings.
Step 2. Hit Sign Out to log out of this account and then close this app.
Step 3. After a while, open it again and enter your login credentials.
Step 4. Hit LET’S GET STARTED.
Fix 2: Clear Cache & Data on Your Device
If your Kindle app is still not working after relog into your account, the culprit might be the corruption in its data and cache. In this condition, you need to clear it:
Step 1. Go to Settings > App Management or Application Manager.
Step 2. In the app list, find Kindle and hit it.
Step 3. Hit Storage > Clear data and Clear cache.
If you are an iPhone user, reinstalling this app will help to clear its cache and data.
Fix 3: Check Your Internet Connection
Check if the Wi-Fi icon is shown on the notification bar of your iPhone, iPad, or Android. If you cannot see it, reconnect to Wi-Fi or switch to mobile data to see Amazon Kindle app not working is gone. Turning on your Airplane mode and then turning it off is also helpful.
If your internet connection is still poor, contact your internet service provider for help.
Fix 4: Update Kindle
Make sure to update the Kindle app to the latest version so as to keep up to update with new features and patches. If you don’t update it for a long time, go to your app store to check if there is any available update.
Step 1. Go to Google Play Store and click the profile icon.
Step 2. Press Manage apps & devices. If there is an Update button beside the Kindle app, hit it.
Step 1. Go to App Store and hit the profile icon.
Step 2. If you see there is an available update for Kindle, hit Update.
Fix 5: Free up More Space
You will run into the Kindle app not working when there is not enough free storage space on your smartphone or tablet. Uninstalling the apps that you no longer use will help to free up more space for you. To do so:
Step 1. Go to App Store or Google Play Store, hit the profile icon and tap Manage apps & devices.
Step 2. Find the app that you don’t use for a long time, hit it and press Uninstall.
Fix 6: Reinstall Kindle
Sometimes, an app works better after reinstalling because it gives the app a fresh start. Therefore, the last resort is to reinstall the Kindle app to fix the Amazon Kindle app not working.
Step 1. Long press on the Kindle app on your screen.
Step 2. Drag the app to the Bin or choose Uninstall/Remove App in the drop-down menu.