What is ntfs.sys and what will you do if you meet ntfs.sys failed BSOD? If you don’t know, then you’d better read this post carefully. In this post from MiniTool, you can find three useful methods to fix ntfs.sys BSOD.
What Is Ntfs.sys?
First of all, what is ntfs.sys? It is located in C:\Windows\System32\drivers folder. Ntsf.sys represents either the system file that is critical to run Windows or the hardware driver that enables the Windows system to read and write to NTFS drives.
When ntfs.sys failed, you may get a BSOD with the stop code NTFS_FILE_SYSTEM when there is something wrong with your hardware driver, and you may also receive the error code System Service Exception when your system file is corrupted.
How to Fix Ntfs.sys Failed?
Then how to fix ntfs.sys failed? There are 3 methods offered for you.
Method 1: Update All Your Drivers
As we know, most Blue Screen errors are caused by outdated, incorrect, or missing drivers on your computer. It is difficult to know which driver caused the BSOD, so when you encounter ntfs.sys BSOD, you can try to update all drivers to solve this problem.
Then how to do this? Just follow the instructions below:
Step 1: Press the Win + X keys at the same time to choose Device Manager.
Step 2: Expand each section and then right-click your device to choose Update driver.
Step 3: Click Search automatically for updated driver software and then follow the instructions showing on the screen to update your driver.
Step 4: Reboot your computer and then follow the steps above to update other drivers.
If this method doesn’t fix ntfs.sys failed, then you should try the following methods.
Method 2: Uninstall Your Third-Party Antivirus or Webroot
If your computer is using Windows 10 and you have installed third-party antivirus software on your computer, then you should try to uninstall them to check if this can fix ntfs.sys failed. And in most cases, Webroot is the culprit of ntfs.sys BSOD.
And if you think that you didn’t install antivirus software, you may download it as bloatware unintentionally. So it is recommended to check if you have installed and then uninstall it. Here is the tutorial:
Step 1: Press the Win + I keys at the same time to open Settings. Choose Apps.
Step 2: Go to the Apps & features tab, and then check if there is any third-party antivirus software in the right panel. If there is, click it to choose Uninstall.
Step 3: Restart your computer to check if you have solved the problem.
Method 3: Check RAM Issues
If ntfs.sys failed again, then you need to check if there is something wrong with your RAM. Follow the guide below to do that:
Check Your Hardware
Step 1: Turn off and unplug your computer, then remove all RAM sticks.
Step 2: Attach the RAM stick one by one, and then turn on your computer to check if it can boot normally. If your computer fails to boot with a specific RAM, then it is the culprit of ntfs.sys BSOD.
Check Your RAM’s Timing and Frequency
Step 1: Go to your RAM’s manufacturer website and find out the recommended and default values for your model’s timing and frequency.
Step 2: If the values don’t match, then you need to overlock/underlock the RAM. It is recommended to seek assistance from a professional.
Bottom Line
This post has collected three efficient methods for you to get rid of ntfs.sys BSOD, so when you meet the error, don’t panic, just try the methods mentioned in this post and then you can fix it.