Are you used to sending and receiving Outlook emails on the web? Have you ever encountered “Outlook web not working”? This article on MiniTool focuses on this matter and lists several proven ways to help you deal with it.
When Outlook is not working on the web, you cannot send or receive Outlook emails which can influence your work or life. The reasons for this issue are various.
In general, “Outlook web not receiving emails” depends on the browser settings or the crashes of the browser. At times, some browser extensions like ad blockers can also lead to this error. Let us see how to fix it.
How to Fix Outlook Web Not Working Windows 10
Solution 1. Clear Browser Cache
When the browser cache has a corrupted file, you may face the trouble of “Outlook web not working”. In this case, you need to clear your browser cache to confirm whether it should be responsible for the error.
If you are using Google Chrome, you can follow the steps below to clear the cache.
Step 1. Open your Google Chrome. Click the three-dot icon in the taskbar and click Settings.
Step 2. In the search box, type cache and select Clear browsing data.
Step 3. Change the time range to All time and make sure the Cached images and files option is checked. You can choose to check other options based on your preferences. Then click Clear data.
Step 4. Try to use Outlook on the web again and check whether the issue has been gotten rid of.
Do you know how to clear cache in Microsoft Edge to get rid of your web browser issues? In this post, we will show you two simple guides.
Solution 2. Update the Browser
When the browser is out of date, the problem of “Outlook web not working” may also occur. MiniTool has introduced how to update Edge and how to update Firefox. Here this post shows you how to update Chrome. The steps are extremely simple.
Step 1. Click the three-dot icon in the taskbar and select Settings.
Step 2. Go to the About Chrome section. Then Chrome will automatically check for updates and update directly if it is needed to be updated.
Step 3. When Chrome is up to date, you need to click Relaunch.
Solution 3. Disable Extensions
Some extensions like ad blockers may conflict with your browser or Outlook, resulting in “Outlook web not working”. In this case, you need to disable them temporarily.
You can disable Chrome extensions by referring to this post: How to Disable and Enable Chrome Extensions/Plug-Ins/Add-Ons?
Solution 4. Reset Site Permissions
Permissions grant users the ability to perform specific actions. Therefore, if you deny any important site permissions, some Outlook web features may not work. Here you can see how to reset site permissions.
Step 1. Go to the Outlook sign-in page.
Step 2. Click the lock icon in the address bar and choose Site settings.
Step 3. Click Reset permissions.
What actions can you take when your profile picture not showing in Outlook? This post provides you with several useful methods.
Step 3. Log into Your Outlook account and check whether the issue has been addressed.
What to do if the Outlook signature is not working? This article provides some reliable methods to fix this issue.
Tip: If you accidently deleted your Outlook messages, you can use professional data recovery software – MiniTool Power Data Recovery to get them back. This tool supports recovering files (emails, pictures, documents, videos, etc.) no more than 1GB for free.
Wrapping Things Up
To sum up, this article explains how to fix “Outlook web not working Windows 10”. Hope the solutions mentioned above are helpful to you. If you have found any other possible reasons or methods for this problem, welcome to share them with us in the comment area below.