Have you ever encountered the ping general failure issue when you want to use Command Prompt to test the response time of an IP address on your Windows 10 computer? If yes, do you want to fix the issue? This post from MiniTool Software will show you 4 methods that are proved to be effective.
The ping general failure error is an issue that happens when you run ping commands in Command Prompt to test the response time of an IP address. The reason for this issue is not clear now because there is no available explanation of this ping transmit failed general failure issue on the interface of Command Prompt.
But, don’t worry. MiniTool Software collects some solutions that are proved to be effective and shows them to you in this post. You can try these methods to find out the most suitable one.
How to Solve Ping General Failure in Windows 10?
- Use IPv4
- Disable all IPv4 or IPv6 transition technologies
- Reset TCP/IP for your computer
- Uninstall suspected applications
Solution 1: Use IPv4
By default, Windows 10 is set to use the IPv6 rather than IPv4. This can be the possible reason for this ping transmit failed general failure error. To rule out this possibility, you can follow this guide to set Windows 10 to use IPv4:
- Go to this page to download the Prefer IPv4 over IPv6 in prefix policies.
- Click the downloaded file and then follow the on-screen guide to complete the process.
- When the progress ends, you need to reboot your computer and check whether the issue disappears.
Solution 2: Disable all IPv4 or IPv6 Transition Technologies
Some users reflect that they solve the issue by disabling all IPv4 or IPv6 transition technologies. So you can also use this method to have a try.
2. Run the following commands and press Enter after each command:
netsh int ipv6 isatap set state disabled
netsh int ipv6 6to4 set state disabled
netsh interface teredo set state disable
3. Close Command Prompt and reboot your computer.
Learn how to reset TCP/IP stack Windows 10 by using Netshell utility. Check the Netsh commands to reset TCP/IP, reset IP address, renew TCP/IP settings.
Solution 3: Reset TCP/IP for Your PC
If the ping general failure Windows 10 issue still persists, you can try to reset your computer’s TCP/IP to see whether the issue can be solved.
Here is a guide:
1. Run Command Prompt as administrator.
2. Run the following commands and press Enter after each command.
netsh i i r r
netsh winsock reset
3. Shut down Command Prompt and reboot your computer.
Solution 4: Uninstall Suspected Applications
If all the above solutions don’t work you, you need to consider that where there are conflicting programs that can stop HTTP traffic and cause Ping general failure on your Windows 10 computer. You can install all these conflicting programs to have a try.
However, you may don’t know which applications you should block. We show you some advice. You can uninstall these programs: Charles, Wireshark, Peerblock, and the AnyConnect mobility client.
After the uninstallation, you can reboot your computer and then check whether the issue disappears.
We hope these methods can help you solve the Ping general failure issue on Windows 10. Should you have any related issues, you can let us know in the comment.