When you try to play some games but receive the PS4 error NP-36006-5, you may want to know why this error occurs and how to fix the error. Then you are in the right place. This post from MiniTool has offered 5 efficient methods for you to fix the PS4 error NP-36006-5.
Although PlayStation 4 is one of the most popular consoles, users could meet some problems when using it. A large number of uses have reported that they have been bothered with the “Profile will be logged out of the PS4 because an error has occurred. (NP-36006-5)” issue. Thus, we have gathered some methods to fix the error.
Before applying the methods to fix the PS4 error code NP-36006-5, you should know the culprit of the error. Here are some possible causes:
- There is a Trophy game in the game list.
- The system database is corrupted.
- Default settings have been changed.
So how to deal with the PS4 error NP-36006-5? Try the following methods.
Method 1: Delete an Option with 0 Trophies
Step 1: Open the profile you met the error in and then go to the Trophies section.
Step 2: Find any game that has Zero trophies and then choose the Options. (If there is no game with zero trophies, please download the new game, play for a while, and then continue to delete it.)
Step 3: Choose Delete to delete the game and reboot your console.
Step 4: Launch the game that showed the PS4 error NP-36006-5 and then check if you still meet the error.
Method 2: Recreate Local User
Step 1: Connect a USB to your console and go to Settings.
Step 2: Go to the Back Up and Restore section, then click Back Up PS4 from the menu.
Step 3: Make sure the data that you want to backup and then press the X key.
Step 4: The PS4 will reboot when the backup process is finished. Disconnect the USB.
Step 5: After the PS4 is started, go to the Trophies section and wait for the automatic synchronization of the trophies.
Step 6: Go to Settings from the home screen of the console and then choose Users.
Step 7: Choose Delete Users and then choose the user that you are facing the problem with.
Step 8: After deleting the user, create a new user, and then log into your PSN account.
Step 9: Reconnect the USB to your console, open Settings, and then go to the Back Up and Restore option.
Step 10: Choose Restore PS4 and choose the files you want to restore.
Step 11: Launch the game again to check if the PS4 error NP-36006-5 is fixed.
Method 3: Restore Default Settings
Step 1: Press and hold the power button of your console for a couple of seconds and wait for it to completely shut down.
Step 2: After waiting for a while, press and hold the power button of the console again until you hear the second beep to enter the Safe Mode.
Step 3: Connect the DualShock 4 Controller to the console with the help of a USB connector, and then press the PS button to pair the controller with the console.
Step 4: Choose option 4 Restore Default Settings from the Safe Mode menu to check if the PS4 error NP-36006-5 is gone.
Method 4: Rebuild the System’s Database
Step 1: In the PS4 Safe Mode, choose option 5 Rebuild Database.
Step 2: Wait for the rebuild process to complete, then the PS4 error NP-36006-5 should be fixed.
Method 5: Initialise Your PS4 Machine
Step 1: In the PS4 Safe Mode, choose option 6 Initialise PS4.
Step 2: Follow the instructions showing on the screen to initialize your PS4, then check if the PS4 error NP-36006-5 is solved.
To sum up, this post has listed five useful methods for you to get rid of the PS4 error code NP-36006-5. If you are looking for methods to fix it, try the methods mentioned above.