When you try to play some games but receive the PS4 error NP-36006-5, you may want to know why this error occurs and how to fix the error. Then you are in the right place. This post from MiniTool has offered 5 efficient methods for you to fix the PS4 error NP-36006-5.

Although PlayStation 4 is one of the most popular consoles, users could meet some problems when using it. A large number of uses have reported that they have been bothered with the “Profile will be logged out of the PS4 because an error has occurred. (NP-36006-5)” issue. Thus, we have gathered some methods to fix the error.

PS4 error NP-36006-5

Before applying the methods to fix the PS4 error code NP-36006-5, you should know the culprit of the error. Here are some possible causes:

  • There is a Trophy game in the game list.
  • The system database is corrupted.
  • Default settings have been changed.

Related post: How to Fix the PS4 Error CE-35694-7? Here Are 4 Solutions

So how to deal with the PS4 error NP-36006-5? Try the following methods.

Method 1: Delete an Option with 0 Trophies

Step 1: Open the profile you met the error in and then go to the Trophies section.

Step 2: Find any game that has Zero trophies and then choose the Options. (If there is no game with zero trophies, please download the new game, play for a while, and then continue to delete it.)

Step 3: Choose Delete to delete the game and reboot your console.

delete an option with zero trophies

Step 4: Launch the game that showed the PS4 error NP-36006-5 and then check if you still meet the error.

Method 2: Recreate Local User

Step 1: Connect a USB to your console and go to Settings.

Step 2: Go to the Back Up and Restore section, then click Back Up PS4 from the menu.

Step 3: Make sure the data that you want to backup and then press the X key.

Step 4: The PS4 will reboot when the backup process is finished. Disconnect the USB.

Step 5: After the PS4 is started, go to the Trophies section and wait for the automatic synchronization of the trophies.

Step 6: Go to Settings from the home screen of the console and then choose Users.

Step 7: Choose Delete Users and then choose the user that you are facing the problem with.

Step 8: After deleting the user, create a new user, and then log into your PSN account.

Step 9: Reconnect the USB to your console, open Settings, and then go to the Back Up and Restore option.

Step 10: Choose Restore PS4 and choose the files you want to restore.

Step 11: Launch the game again to check if the PS4 error NP-36006-5 is fixed.

Method 3: Restore Default Settings

Step 1: Press and hold the power button of your console for a couple of seconds and wait for it to completely shut down.

Step 2: After waiting for a while, press and hold the power button of the console again until you hear the second beep to enter the Safe Mode.

Step 3: Connect the DualShock 4 Controller to the console with the help of a USB connector, and then press the PS button to pair the controller with the console.

Step 4: Choose option 4 Restore Default Settings from the Safe Mode menu to check if the PS4 error NP-36006-5 is gone.

choose Restore Default Settings

Method 4: Rebuild the System’s Database

Step 1: In the PS4 Safe Mode, choose option 5 Rebuild Database.

Step 2: Wait for the rebuild process to complete, then the PS4 error NP-36006-5 should be fixed.

Method 5: Initialise Your PS4 Machine

Step 1: In the PS4 Safe Mode, choose option 6 Initialise PS4.

Step 2: Follow the instructions showing on the screen to initialize your PS4, then check if the PS4 error NP-36006-5 is solved.

Related post: PS4 Cannot Access System Storage? Available Fixes Are Here!

Bottom Line

To sum up, this post has listed five useful methods for you to get rid of the PS4 error code NP-36006-5. If you are looking for methods to fix it, try the methods mentioned above.

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