This post from MiniTool support teaches you how to carry out PSN account recovery once been hacked or forgetting the password. It applied to PlayStation 5, PS4, PS3, etc.

The Background

With the popularity of PlayStation game devices, more and more players create PSN (PlayStation Network) accounts, also called Sony Entertainment Network (SEN) account, to enjoy their games freely. They can buy games and equipment through their PSN accounts. Also, their gaming processes, trophies, purchases, etc. are saved in their PlayStation Network accounts. So, this account is important to PS players.

Yet, some men with illegal purposes may hack your PSN account and steal what you have. You behave well and make use of some security actions to protect your SEN account from been attacked. However, there is still a chance that you will fail.

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How to Tell That Your PSN Account Has been Hacked?

It is easy to find whether your game account has been hacked or not. If your account has been hacked, you may receive emails showing that you are placing orders in PlayStation Store, changing your online ID, changing your password, or even unbinding this email from your account. You may also find your game records changed, purchases sold, and so on.

What to Do If Your PlayStation Account Has been Hacked?

Once you are defeated by hijacks, what should you do? Take action immediately and complete PSN account recovery, of course. Time is extremely important then. You have to stop your enemies before they create a further and larger loss for you. Since they are already at least one step ahead, you have to rush. Just follow the below guide to do account recovery PSN.

Step 1. Change PSN Password

First of all, you should change the password of PSN since your password is probably known to the hacker. It is the fact that the password is the most common security breach. Most importantly, if some of your other service accounts use the same password, you will lose more instead of just your PlayStation assets. Thus, it is of great importance to alter your password at once.

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Step 3. Sign Out on All Devices

Once you successfully logged in to your PSN account, go to your profile and select Security in the left menu. Then, you will be brought to another page. There, click the Sign Out on All Devices button to sign out your PSN account on all the devices that have been used to log into your account.

Sign Out on All Devices

Though you have to sign in again to do further action, you have kicked the hacker out and make sure the hacker can’t access your account anymore, thus stopping further loss of your assets.

Step 4. Set up 2-Step Verification

After you successfully complete PSN account recovery and prevent hackers from accessing your account, you need to do some further actions to build a firewall for securing your PSN account. For the security actions, the first choice is to set up the official 2-step verification.

To set up the security verification, make sure you have added your current phone number to your PSN account. If not, just link them up firstly. Then, click Edit in the 2-Step Verification column on the Security page mentioned above and enable your verification.

PSN 2-Step Verification

When the 2-step verification is enabled, every time you log into your SEN account, it will send a verification code to your phone. So, just keep the phone number you link to your account up-to-date in case you can’t access your PSN account.

Additionally, you may unlink the social accounts you link to your PSN account (Twitter, YouTube, Twitch, Spotify, etc.). To connect your account to some frequently used SNS (social network service) accounts enables you to share your achievements easily. Yet, it also increases the chance of been discovered by hackers and it is more likely to be hacked with more entrances.

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PSN Account Recovery Without Email

Just as described in the above content, to restore your PSN account, you should have access to your account ID (email address linked to your account) to receive the password reset link. Yet, if you forget the email you have used for PSN, how to recover your PSN account?

Good luck to you!

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