Fixed! Hogwarts Legacy Unable to Connect to WB Games PC/Xbox/PS5

Unable to Connect to WB Games

Released by Warner Bros Game, Hogwarts Legacy is one of the biggest games in 2023 and you can jump into the wizarding world to enjoy the nostalgia of Harry Potter. However, it is reported that many of you might be bothered by a Hogwarts Legacy connection issue called Unable to connect to WB games. If you are stuck on loading screen due to unable to connect to WB games Hogwarts Legacy, here are some feasible workarounds for you!

How to Fix Unable to Connect to WB Games on Windows 10/11?

Fix 1: Restart Your Device

The easiest way to fix most minor glitches including unable to connect to WB games is to log out of your account and then restart your device. By doing so, many issues that halt any processes will be solved.

Fix 2: Check Server Status

Hogwarts Legacy is so popular that WB Games server has started a massive influx of players since its release. Therefore, the server might go down or undergo technical maintenance when there are many players logging into the game at the same time. Just click here to check the server status. If the servers and service are not active at the moment, you have to wait for the developers to fix the technical issues for you.

Fix 3: Check the Internet Connection

If the servers are not down, the problem might be on your end. Like any other online game, you should make sure the internet connection is stable and fast. If your network is still weak after restarting the router and modem, try to reset your network settings manually:

For PC:

Step 1. Press Win + I to open Windows Settings.

Step 2. In the settings menu, find Network & Internet and hit it.

Step 3. Under the Status section, scroll down to find Network reset and press it.

Step 4. Click on Reset now > Yes to confirm this operation. After that, reboot your computer.

For Xbox:

Step 1. Press the Xbox button to open the console menu.

Step 2. Go to Systems > Settings > Network > Network Settings > Advanced Settings > hit Clear in the Alternative MAC address tab > press RESTART.

For PS4 or PS5:

Step 1. Press the Home menu.

Step 2. Go to Settings > Network > uncheck Stay Connected to the internet > start Hogwarts Legacy (make sure it says you’re disconnected from the internet).

Step 3. Then, quit the game and reconnect your network by hitting Settings > Network > checking Stay Connected to the internet.

Step 4. Restart the game.

Fix 4: Skip Sign-in and Claim Rewards in Settings

When you receive Unable to connect to WB Games online services. Please check your connection, you can choose to bypass the sign-in process and claim the rewards through the game settings. To do so:

Step 1. Launch the game and go to its settings.

Step 2. Locate online services or WB Games Account.

Step 3. Hit Claim Rewards or similar and then follow the instructions on the screen to get your rewards without signing in.

Fix 5: Verify WB Games and Fan Account Link Setup

Make sure that your WB Games account and fan account have been properly linked. Then, you can obtain your rewards and other extra benefits. Here’s how to do it:

Step 1. Visit WB Games site and log into your account.

Step 2. Click on your profile icon > Account Information > scroll down to find Harry Potter Fan Club > hit the Connect prompt.

Step 3. Press Harry Potter Fan Club and you will enter the page to log in.

Step 4. After logging in, return to the Warner Bros page and you can connect to the game without getting Hogwarts Legacy unable to connect to WB games.  

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