Following a lot of quality control problems with Windows 10 October 2018 Update, especially the issue - Windows 10 1809 is deleting user data. Microsoft finally suspended its rollout and is trying its best to solve this issue. This post shows the detailed information about this news, as well what to do next.

Windows 10 October 2018 Update Is Wiping off User Data

On October 2, Microsoft announced its Windows 10 October 2018 Update (version 1809), the latest Windows version, to the general public. However, just two days after its release, Microsoft has paused the rollout.


It is reported that this update process wiped out their personal data including documents, music, and photos without their permission. And an alarming number of users have taken to social media forums like Twitter, Reddit, and even Microsoft’s own support website to complain about this serious problem.

Actually, data loss issue after Windows 10 October 2018 Update doesn’t appear to be widespread. Microsoft hasn’t started automatically rolling this latest update out, thus, only users who manually visit Windows Update and check for updates may be experiencing this problem.

On the Windows 10 Update History page, Microsoft has confirmed the news to suspend the public delivery of Windows 10 V1809 update.

Besides, it also says this company is investigating isolated reports of users missing some files after the update. The update will be republished until the investigation is over and a fix is arranged to address the critical bug.

What to do next when Windows 10 October 2018 Update is wiping off user data? Keep reading!

Try These Ways If Data Is Lost after Windows 10 October 2018 Update

Windows Insider Program head Dona Sarkar has released a series of tweets that provide some information about what users should now do. If you are also one of the users, follow the instructions.

Firstly, you can simply go to the Documents folder on your PC to check whether you have lost any data after Windows 10 version 1809 update. If the files are still there, you are lucky enough. If there are none, you are jinxed.

Fortunately, it seems that you can do something and the data may be recoverable.

As Dona tweets, if you have run into the missing files after October 2018 Update issue, you can call Microsoft’s support lines and they have tools to get you back to a good state.

Microsoft also says this build is no longer available to download. If you have downloaded the V1809 update installation media manually, don’t install it until new media becomes available.

Besides, you can recover lost data by going back to the previous update. Just go to Settings > Update & security > Recovery and click Go back to an earlier build or Go back to the previous version of Windows 10 option.

What’s more, you can recover the lost data after Windows 10 update by using free available third-party software since enterprising Windows users have found out the bug causing the issue only deletes your files but not move or overwrite them.

Here, we suggest using MiniTool Power Data Recovery, professional and free data recovery software, allowing you to recover deleted/lost files, pictures, music files, documents and so on after Windows update with ease.

Above all, to keep your important data backed up on external drives like USB flash drive or external hard drive is crucial. Please ensure that you take a full backup of your files before starting the update process if you are planning to manually upgrade to Windows 10 October 2018 Update.

To do this work, the professional Windows backup software, MiniTool ShadowMaker, is worth recommending. It can back up files, OS, disk, and partition with simple clicks and supports multiple backup types like incremental, differential and automatic backup.

Bottom Line

Windows 10 October 2018 Update is wiping off user data? If you are also a victim, just try the above methods to fix this issue. Remember to back up your PC before the Windows 10 update.

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