Questions You Might Ask

• 1. Which payment methods do you support?

  We support multiple payment methods, including Credit Card (VISA, MasterCard, American Express, Discover, JCB, etc.), PayPal, Google Pay, Amazon Pay, as well as various popular regional payment options worldwide.

• 2. What is your shipping method?

  We deliver products electronically. After successful purchase, we will send you a confirmation email which contains download link and license key.

• 3. How long will it take to get the download link and license key?

  After successful purchase, we will send you a confirmation email in few minutes, which contains download link and license key.

• 4. Can I get an invoice?

  Yes, you can get an invoice. After the payment is completed, the invoice will be sent to your registered email address in a few minutes.

• 5. Difference between one-year free upgrade and free lifetime upgrade.

  Free lifetime upgrade is a service for our customers to upgrade purchased program to the latest version at any time without any cost.

  One-year free upgrade is a service for our customers to upgrade purchased program to the latest version within one year since purchase without cost. After one year of purchase, customer can still use the version purchased however additional cost may occur if customer decide to upgrade program to the newer version. Please be aware that if the version customer purchased has been discontinued, we may not provide the download link for the discontinued version. It is customer's obligation to store their program installation file. We do have discount for our existing customers when upgrade. Please contact [email protected] for the offer.

• 6. Can I get a refund if your program can't help me?

  Please refer to our Refund Policy.

• 7. Can I also get these discounts if I am not university students?

  Sorry no. These offers are exclusive for students. Students need to use their student email address to request their unique student coupon.