When you try to connect to a Wi-Fi network or use the Internet through a mobile device, you may encounter the “failed to obtain IP address” error. Now, this post from MiniTool introduces reasons for the issue and the methods to fix the issue.
Failed to Obtain IP Address
Some people report that their device cannot obtain an IP address when trying to connect to a Wi-Fi network or hotspot. This problem not only prevents you from using this network to access the Internet, but you also cannot access any other network resources. The “failed to obtain IP address” error can appear on all Android phones and software versions.
What causes this issue? The following are some possible reasons.
- Router problem.
- The damaged Android network hardware or software
- Incorrect wireless security settings
- Software conflict
Now, let’s see how to fix the “Android IP configuration failure” issue.
How to Fix Failed to Obtain IP Address
Fix 1: Restart the Android Device and Router
The first method for you to fix the “failed to obtain IP address” error is to restart your Andriod device and router. Of course, this only applies to your home network. If you are at home and the problem is caused by a software conflict or fundamental malfunction in your phone, restarting the two devices may completely solve the problem.
To get the details on how to restart the router, thus post - How to Restart a Router and Modem Properly is what you need.
Fix 2: Delete and Re-add Network
Your Android device will save the network you are connected to. You can delete them at any time. If something is not stored or read correctly, you may receive the “failed to obtain IP address” error message.
- Go to Settings > Wi-Fi.
- Long press the network and click Forget Network.
- Then, click the network again, enter the password, and reconnect to the network.
Then, you can check if the issue has been fixed. If not, try the next solution.
Fix 3: Set the Phone to Airplane Mode
Software issues or interference may prevent you from connecting to the network. Airplane mode is designed to cut off all connections of Android devices. This helps refresh all networks.
You may be able to pull down the notification/options menu at the top of the screen and click Airplane Mode. Turn it on for a few minutes, then turn it off again to try to reconnect to the network. Then, check to see if the issue has gone.
Fix 4: Clear Google Play Services Cache
You can follow the steps below to clear Google Play Store caches to see if it can help fix the “failed to obtain IP address” error.
- Click Settings on your Android device, and click Apps & notifications.
- Next tap Apps or App manager to access the list of all apps. Find Google Play Store from the list and tap it. You can also tap the Search box at the top to search for Google Play Store.
- Then you can click the Storage option, and click the Clear cache and Clear storage option to clear cache and data of Google Play Store.
- You can then try to install or update the target app to see if the error has gone.
Fix 5: Assign a Static IP Address
The last method for you is to assign a static IP address. Follow the steps below:
- Open the Settings app. Select Network & Internet.
- Select Wi-Fi. Long-press the network you can’t connect to.
- Select Modify network. Select Show advanced options.
- Look for IP setting and select Static. In the IP address, change the last number to any number between one to 225.
- Try to connect.
What is the static IP? What is dynamic IP? What are the differences between static and dynamic IP? This post shows answers.
To sum up, in order to fix the “failed to obtain IP address” error, this post has shown 5 reliable solutions. If you come across the same trouble, try these solutions. If you have any better ideas to fix the “IP configuration failure” error, you can share it in the comment zone.