Why won’t your PS5 media remote work? And how to reset the PS5 media remote if it won’t respond to any buttons or not connecting or pairing? To resolve the PS5 media remote not working issue, you can read this article on MiniTool Website where more solutions will be displayed.
PS5 Media Remote Not Working
The reasons that trigger the PS5 media remote not working issue are quite different. First of all, make sure you have paired your media remote to your PS5 console. If the connection is paused, the PS5 media remote won’t work.
In this way, you can reconnect your remote by going to Settings > Accessories > Media Remote > Set Up Media Remote on your PS5 and then following the on-screen instructions to finish the connection.
Besides, you can think of if the battery has run out. Some users reported that the PS5 media remote functions after they change its battery. The average lifespan of AA batteries is around 12 hours while the low-quality 5 to 6 hours.
These are some basic reasons you can check first and if you think that cannot resolve your issues, you can go to the next part.
Fix PS5 Media Remote Not Working
Fix 1: Enable HDMI Device Link
If you have already connected your PS5 media remote to the console, your remote may fail to work on your TV, so you can try to turn on the HDMI device link on your PS5 and HDMI-CEC on your TV.
Step 1: Go to Settings on your PS5 and choose System.
Step 2: Go to the HDMI section and turn on the option of Enable HDMI Device Link, Enable One-Touch Play, and Enable Power Off Link.
Step 3: Then please go to the TV Settings to look for HDMI by the on-screen directions and turn on HDMI-CEC.
Fix 2: Reconnect PS5 Media Remote
Most people can resolve the “PS5 media remote not responding” issue by reconnecting the PS5 media remote, which means you can delete the remote from your console, and pair it again.
Step 1: Go to Settings on your PS5 and then go to Accessories > General > Bluetooth Accessories.
Step 2: Then you will see a list of any connected devices. Please choose the media remote to delete it.
Step 3: After that, you can reconnect your remote to PS5 as we mentioned in the first part.
Fix 3: Update PS5 Controller’s Firmware
An outdated version of the PS5 may cause the “PS5 remote not working” issue. Normally, the PS5 controller’s firmware will update automatically but in case of any accident, you can check for it manually.
Step 1: Go to Settings and choose System.
Step 2: Under the System Software section, choose System Software Update and Settings.
Step 3: Then you can choose to update the system software. After a few minutes, it will finish the updates.
Fix 4: Reset the PS5 Console
The last method is to reset the PS5 console. This move will restore the PS5 to default settings but your saved files can be kept.
Step 1: Open your Settings and choose System.
Step 2: Under the System Software section, choose Reset Options.
Step 3: Then choose Reset Your Console. After the process finishes, please connect and pair the controller to see if the issue has been resolved.
When you encounter the PS5 media remote not working issue, you can try the above methods to fix it. In most cases, the issue can be resolved. If not, you may switch to other PS5 remotes to see if that works.