Your Graphics Processor Is Incompatible
When using Adobe software, it’s common to encounter some graphics errors like your graphics processor is incompatible. This error message indicates that your GPU is not supported by Photoshop, Premiere Pro and more. Here, we conclude some culprits of this error:
- Outdated graphics card.
- 3D rendering issues.
- Unsupported hardware model.
- Mismatch between the software requirements and your GPU’s capability.
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Solution 1: Run Problematic Programs on a Dedicated Graphics Card
Photoshop is a resource-demanding program that requires a significant amount of RAM and processing power. When there is more than one graphics card in your system, please make sure Photoshop has been assigned the dedicated graphics card rather than the integrated one. Here’s how to do it:
Step 1. Open Windows Settings and move to System.
Step 2. In the Display section, scroll down to locate Graphics settings and click on it.
Step 3. Click on Browse and then add the executable file of Photoshop or other programs.
Step 4. Click on Options, tick High performance and hit Save.

Solution 2: Uncheck Use Graphics Processor
To narrow down the source of your graphics processor is incompatible, disabling GPU acceleration might be helpful. Follow these steps:
Step 1. Restart your computer and launch Photoshop.
Step 2. Head to Edit > Preferences > Performance.
Step 3. In the Performance section, untick the Use Graphics Processor option and then it will force Photoshop to use software rendering instead of relying on the graphics processor.
Step 4. Click on OK to save the changes. After that, relaunch Photoshop to check if your graphics processor is incompatible in Premiere Pro or Photoshop still present.
Solution 3: Update Your Graphics Card Driver
Graphics card driver is responsible for everything you see on your screen. It can facilitate the communication between your system and graphics card. To keep your graphics card functional optimally, the manufacturer releases some updates for your graphics card driver every few months. If you don’t update your graphics driver for a long time, no wonder your graphics processor is incompatible crops up. Here’s how to update it:
Step 1. Type Device manager in Windows Search and hit Enter.
Step 2. Expand Display adapters to show your graphics card and right-click on it to choose Update driver.

Step 3. Select Search automatically for drivers and then Windows will search your computer for the best available driver and install it on your device.
Solution 4: Change Cache Levels Settings
Low cache level settings can also cause Photoshop performance issues like your graphics processor is incompatible. In this case, follow these steps to alter its value:
Step 1. Launch Photoshop.
Step 2. In the menu bar, select Edit > Preferences > Performance.
Step 3. Set the Cache Levels to 4.
Step 4. Run this program once more.
Solution 5: Uninstall Microsoft OpenCL/OpenGL Compatibility Pack
If you are running Windows on an Intel-based system with Microsoft OpenCL/OpenGL Compatibility Pack installed, uninstalling the compatibility check might work wonders. Follow these steps:
Step 1. Open Control Panel.
Step 2. Go to Programs > Programs and Features.
Step 3. In the program list, locate the OpenGL/CL compatibility pack and hit Uninstall.
Step 4. Follow the uninstallation wizard to finalize the process.
Final Words
Now, you must be clear about why your graphics processor is incompatible in Photoshop and how to fix this issue. Last but not least, we introduce a handy tool called MiniTool System Booster to maximize your system performance and stability. Don’t hesitate to give this freeware a try.
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