THIS SALES AND REFUND POLICY APPLIES TO THE FOLLOWING PROGRAMS: MiniTool® Partition Wizard, MiniTool® Power Data Recovery, MiniTool® ShadowMaker, MiniTool® MovieMaker, MiniTool® Video Converter, MiniTool® PDF Editor, and MiniTool® System Booster (collectively and individually referred to as "MiniTool Software").
This policy states the general guidelines for sales, return, and refund matters, and is subject to change without notice.
If you have any questions about this policy, please contact us by emailing [email protected].
You must purchase a license to use the MiniTool Software, and your use and license of the MiniTool Software is subject to the acceptance of MiniTool’s End User License Agreement (EULA). For the licensing terms and conditions of the MiniTool Software, please click here.
"Sale", "sell", "sold", "purchase", "order" or terms of similar meaning when used in connection with the MiniTool Software shall mean the license of a copy or copies thereof and nothing in this policy shall be construed to mean a sale or transfer of title to any copies of the MiniTool Software.
The descriptions and specifications of the MiniTool Software are available on MiniTool’s website (www.minitool.com). We recommend that you review this information before you place your order. You are the only one who knows the software that you use, and therefore you are the one who can determine the compatibility of the MiniTool Software that you order.
Any prices or descriptions provided by MiniTool may be modified at any time by MiniTool before you place and confirm your order with MiniTool.
Before purchasing or downloading any MiniTool Software, please review the MiniTool EULA and MiniTool Privacy Policy.
To purchase a license for the MiniTool Software the following terms apply:
To process orders MiniTool uses a certified and PCI DSS-compliant secure e-commerce payment processor and accepts payment from major credit/debit card issuers as well as other popular location-specific methods.
A sales tax, value-added tax, or other transaction tax may be applied to your order based on the applicable country, regional, state, and local tax laws of the jurisdiction in which the order was placed.
If you have a discrepancy with an order placed directly with MiniTool, including issues regarding mistakes with the items purchased and/or the amount charged, direct your questions and comments to MiniTool Support.
MINITOOL RESERVES THE RIGHT TO CANCEL AN ORDER, REFUND A PURCHASE, AND CORRECT A MISTAKE REGARDING MINITOOL SOFTWARE ADVERTISED OR PURCHASED, INCLUDING THE AMOUNT CHARGED FOR THE MINITOOL SOFTWARE OR MAINTENANCE.
MiniTool must receive a request for a refund with an explanation of dissatisfaction by email, within the agreed period of the purchase date.
Proof of purchase date, purchase price, sales receipt, and/or license key information must be verified by MiniTool to be eligible for a refund.
For the details of any refund of MiniTool Software, please review the MiniTool Refund Policy.
Certain features and functions of the MiniTool Software are dependent on and require ongoing updates from MiniTool ("Maintenance"). A period of Maintenance (usually one month or one year) is included in the initial purchase of the MiniTool Software license. After this initial Maintenance period expires, you must renew your Maintenance service to continue to receive access to such features and functions, and updates.
If you choose to automatically renew your Maintenance (and/or choose not to opt out of such service), the credit card or other payment method used at the time of purchase will be charged the then-applicable renewal fee at the end of your initial Maintenance period. Thereafter, the renewal fee will be charged at the start of each Maintenance period, unless you cancel the automatic Maintenance renewal before the start of the relevant period.
If you would like to contact us for any reason regarding our sales or refund policies, please write to us at [email protected].