The error CE 33986 9 is one of the most typical error codes that PS4 or PS5 users like you might encounter recently. If you are still wondering how to remove it, you can find solutions in this post on MiniTool Website.

CE-33986-9 PS4/5

Do you receive CE 33986 on PS4/5? This error can crop up during the login screen. Once you get this error code, you device will be stuck. As a result, you should remove it as soon as possible. In this guide, we provide you with 5 effective methods for you to help you out. Sincerely hope that they will work fine for you.

How to Fix CE-33986-9?

Fix 1: Check Playstation Servers

Before taking any countermeasures, the first thing you should do is to check if the server status is out of service. Just go to Playstation Network Service Status to see whether all services are up running or not. As soon as you see the servers is down, you can do nothing but to wait for the developer to fix the CE-33986-9 error for you.

Fix 2: Check Your Internet Connection

If you are connecting to a wireless network, switching to a wired connection will help a lot to fix the the CE-33986-9 error. Just follow the next guidelines:

Step 1. Make sure that your LAN cable is long enough to connect your router and PS4/PS 5 console. Go to Settings > Network > Set Up Internet Connection.

Step 2. Connect the LAN cable to your router and console. Choose the Easy option under Set Up Internet Connection. Access to your PSN network to see if the CE-33986-9 error is gone.

Fix 3: Power Cycle Your PS4/5

Some type of firmware inconsistency brought by the temporary files may also cause the CE-33986-9 error. In this case, you can power cycle your PS4 or PS5.

Step 1. Close all the applications. Press & hold the power button on your console for about 10 seconds until the indicator light is off.

Step 2. Unplug your PS4 or PS5 power cable and wait for several minutes.

Step 3. Reconnect the power cable and turn on your device.

Step 4. Log into your PSN account to see if the CE-3986-9 error appear again.

Fix 4: Change DNS Settings

If the CE-3986-9 error is still there, you can consider to switch to Google’s primary DNS settings.

Step 1. Open your device and go to Settings.

Step 2. Choose Network > Set Up Internet Connection > Wired.

Step 3. Go to Custom > IP Address Settings > DHCP Host Name (Do Not Use) > DNS Settings (Manual).


hit Custom

Step 4. In the DNS settings, type and as your main and secondary DNS respectively.

Step 5. Go to Next > MTU Settings (Automatic) > Proxy Server (Do Not Use). Then you can check if the CE-3986-9 error bothers you again.

Related article: 5 Best DNS for Gaming (Including PS4 and Xbox One)

Fix 5: Update Your PS4/PS 5

If you don’t update your device in time, you may also get the CE-3986-9 error. Follow these instructions to update your device:

For PS4

Step 1. Go to Settings > System Software Update.

Step 2. Tap on Update Now to check for updates. If there is any available update, follow the instructions on the screen to execute the update process.

For PS5

Step 1. Go to Settings > System > System Software > System Software and Settings.

Step 2. Hit Update System Software and choose Update Using Internet.

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