Cortana Web Preview Is Not Working, How To Fix It

Cortana is actually an intelligent assistant released by Microsoft at the Microsoft BUILD Developer Conference (held during April 2–4, 2014) in San Francisco. As a useful tool, Cortana has been applied to many devices: Windows 10, Windows phone 8.1, Xbox One, etc.

Useful Tips On Recovering Data From Xbox One Hard Drive By Yourself.

But recently, many Windows 10 users put forward the same problem: Cortana Web Preview not working. That is to say, the practical Web Preview feature which is able to display internet information is not available. They care a lot about what to do when Cortana is not showing searches in the Web Preview Pane.

5 Ways to Fix Cortana Web Preview Not Working

A lot of Windows 10 users said on the internet that they find the Cortana not working after update. In general, Cortana will open a web view to show the results using Bing whenever users input a search query. If you find the Cortana not showing searches or Cortana web preview not searching, the following content will teach you how to fix the problem.

End Cortana Task and Restart

The first way to fix when the web view is not showing up is to close Cortana and relaunch it in Task Manager.

1. Right click on the taskbar at the bottom. (How to fix if taskbar is not working?)
2. Choose Task Manager. Here, Processes tab will be selected by default.
3. Scroll down to find Cortana task, which is visible to everyone.
4. Right click on Cortana and choose End task from the menu.
5. Open Cortana and search again to see if the Web View is working now.

Use Troubleshooter

If Cortana not searching issue still occurs, please try the Troubleshooter.

1. Hold start + I buttons to open Settings window.
2. Choose Update & Security.
3. Shift to Troubleshoot from left pane.
4. Select Windows Store Apps under Find and fix other problems section from the right pane.
5. Click Run the troubleshooter.
6. Follow the on-screen instructions to finish.

Change Search Filter Level

1. Open Settings window.
2. Select Cortana.
3. Shift to Permissions & History on the left side panel.
4. Find SafeSearch section on the right side panel.
5. Choose a filter level from Strict, Moderate, and Off.

Reset Cortana

If the problem persists after trying above methods, you may need to reset the Cortana program.

1. Open the Windows 10 Settings App.
2. Navigate to Apps and then App & features.
3. Find Cortana on the right side panel and select it.
4. Click on the Advanced options button.
5. Find Terminate section and click on the Terminate button.
6. Find Reset section and click on the Reset button.

This is able to fix the Cortana related problems effectively. However, the settings of Cortana will be changed.

Re-register and Reinstall Cortana

If you still find Cortana not showing search results, please follow this tutorial.

1. Right click on the start button in the lower left corner of the computer screen.
2. Choose Windows PowerShell (Admin).
3. Type Get-AppxPackage Microsoft.Windows.Cortana | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”} and press Enter.
4. Wait for the completion of the process.

Related problems:

• Start menu and Cortana not working
• Cortana not working