What to do when you find that the Dell docking station is not working? If you don’t know how to fix the issue, then this post is what you need. Now, please refer to this post from MiniTool to get rid of the issue.

How to Fix Dell Docking Station Not Working

Symptom 1: Docking Station Cannot Be Powered on

Fixes:

  1. Disconnect all cables from the docking station (including the AC adapter).
  2. Check the LED indicator on the AC adapter plug. If the LED indicator is off, try a known good AC adapter. Otherwise, continue to the next step.
  3. Allow the docking station to reset automatically. Do not connect any cables to the docking station within 3 minutes.
  4. Connect the AC adapter to the docking station. The LED indicator on the power button flashes 3 times to indicate that the self-test has passed.
  5. Turn on the power to the docking station. The LED indicator on the power button lights up continuously.

Full Guide to Fix the “Dell SupportAssist Not Working” Issue
Full Guide to Fix the “Dell SupportAssist Not Working” Issue

When you use the Dell SupportAssistant on your Dell PC, you may encounter the “Dell SupportAssistant not working” issue. Here are some methods to fix it.

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Symptom 2: Dell Docking Station USB Not Working

Fixes:

  1. Make sure that the latest BIOS and drivers for the laptop and docking station are installed on your laptop.
  2. Make sure you have enabled BIOS.
  3. Confirm that the device is detected in the Windows Device Manager and the correct device driver is installed.
  4. Make sure that the docking station is firmly connected to the laptop. Try to disconnect the docking station from the laptop and then reconnect it.
  5. Check the USB port. Try to insert the USB device into another port.
  6. First, disconnect the Type-C cable to power off the docking station, and then remove the power adapter from the docking station. Next, before connecting the Type-C cable to your laptop, connect the power adapter to the docking station and let it power on.

Symptom 3: Dell Docking Station Monitors Not Working

Fixes:

  1. Check the resolution setting on your laptop.
  2. Make sure that the latest BIOS and drivers for the laptop and docking station are installed on your laptop.
  3. Disconnect both ends of the video cable and check for damaged or bent pins. Connect the cable firmly to the monitor and the docking station.
  4. Make sure that the video cable (HDMI or DisplayPort) is properly connected to the monitor and docking station.

Symptom 4: Dell Docking Station Audio Connector Not Working

Fixes:

  1. Make sure that the latest BIOS and drivers for the laptop and docking station are installed on your laptop.
  2. Make sure you have enabled BIOS.
  3. Make sure to select the correct playback device on the laptop.
  4. Try to plug the audio cable back into the external speaker output on the docking station.
  5. First, disconnect the Type-C cable to power off the docking station, and then remove the power adapter from the docking station. Next, before connecting the Type-C cable to your laptop, connect the power adapter to the docking station and let it power on.

Full Guide to Fix the “Dell SupportAssist Not Working” Issue
Full Guide to Fix the “Dell SupportAssist Not Working” Issue

When you use the Dell SupportAssistant on your Dell PC, you may encounter the “Dell SupportAssistant not working” issue. Here are some methods to fix it.

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Final Words

These are some methods to fix the “Dell docking station not working” issue. You can select one method that you want to use to have a try. Should you have any related issues, you can let us know in the comment.

 

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