Is Google Drive not working/loading on your PC? How can you fix this issue? In this post, MiniTool explores the possible reasons and provides several methods to help you get rid of this issue effectively. You can take a look.

Why Is Google Drive Not Working

When you are attempting to access Google Drive to open a file or upload files for a backup, you may find Google Drive not loading or working. Why does this issue happen? This post summarizes several possible reasons as follows:

  • Temporary glitches or bugs
  • Weak and unstable Internet connection
  • Damaged cache and cookies
  • The outdated browser

After knowing the reasons why is Google Drive not working/loading, you should take measures to fix it. If you have no clue how to do this, you should pay attention to the following content.

How to Fix Google Drive Not Working

When you run into the “Google Drive not responding/working” issue on the PC, you can wait a while and then try restarting Google Drive to see if it can run properly. If not, you should then try the methods below.

Method 1: Check Your Internet Connection

If your Internet connection is poor or unstable, you may experience the “Google Drive not working” issue. Therefore, it’s essential to check your network connection after this issue comes out. To make sure you have a great Internet connection, you can try restarting your router and modem.

If the network is running well but the issue persists, you should try other solutions.

Method 2: Turn on the Incognito Window

Certain extensions added to Google Chrome may sometimes cause conflicts and lead to issues like the “Google Drive not responding” issue. In this case, you can try to bypass this problem by using the Incognito window.

To do this, you just need to click the three-dots icon at the top-right corner of Google Chrome and then select New Incognito window. Alternatively, you can press Ctrl + Shift + N to enter the Incognito mode.

If the issue disappears in the Incognito window, it may indicate that extensions are the reason for the “Google Drive not working” issue. To solve this issue, you should remove all extensions.

Method 3: Clear the Cache and Cookies of Your Browser

If the accumulated cache and cookies get corrupted, you may get stuck in the “Google Drive not loading” issue as well. To repair it, you can try clearing your browser cookies. Here’s a guide to help you execute the operation: How to Clear Cookies on Chrome, Firefox and Edge.

Method 4: Update Your Browser

The outdated Google Chrome may also lead to the “Google Drive not working” issue. On this occasion, you need to update your browser to the newest version to check if the issue can be resolved. To do this, you just need to click the three-dots icon at the top-right corner and then go to Help > About Google Chrome.

Update Google Chrome


Tip: You can learn how to update other browsers by following the articles below.

Method 5: Try Another Different Browser

If you cannot solve the “Google Drive not working” issue with the above methods, you can try using another different browser to access Google Drive. This way can help you fix this annoying issue in some cases.

Method 6: Use an Alternative to Google Drive

If you encounter the “Google Drive not working” issue when you are trying to back up files via this platform, you can choose an alternative to Google Drive. Here we’d like to recommend MiniTool Partition Wizard to you. It’s a professional backup program that can help you back up files with ease.

To make a file backup, you should download and install MiniTool Partition Wizard on your PC. Then launch this program and select Data Recovery to scan all files in the target drive, including existing, deleted, and lost files. After that, you can save the desired files to a different hard drive for a backup.

When faced with the “Google Drive not working/loading” issue, you can follow the above methods to fix it. If you have any other great solutions to this issue, you can share them with us in the following comment part.

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