If you find "Always keep on this device" missing from OneDrive, it is usually because you did not turn on Files On-Demand on OneDrive. This post from MiniTool helps you fix the “OneDrive Always keep on this device missing” issue.

OneDrive Always Keep on This Device

The Always keep on this device option will help you to download files or folders to your device. Normally, when you set up your OneDrive, all OneDrive files in the File Explorer (OneDrive sync folder) won’t take up space on your computer. When you open one OneDrive file or select the Always keep on this device option, the OneDrive app will download it. After that, you can open or edit these files offline.

However, some OneDrive users report that can’t find Always keep on this device in OneDrive. Here, we provide 3 useful methods to fix the issue.

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How to Fix OneDrive Always Keep on This Device Missing

Fix 1: Turn on Files On-Demand

First, you should check if you have turned on the Files On-Demand features. Follow the guide to do that:

Step 1: Right-click the OneDrive icon on your taskbar to choose the Help & Settings icon.

Step 2: Choose the Settings option.

choose the Settings option

Step 3: Go to the Sync and back up tab, and scroll down to find Advanced settings. Then, check if the Files On-Demand option is enabled. If not, turn it on.

turn on the Files On-Demand option

Fix 2: Log out and Log in OneDrive

If your login information is incorrect or there is an internal error in the OneDrive program, the “OneDrive Always keep on this device missing” problem, you can try exiting the program and logging back again.

Step 1: Right-click the OneDrive icon on your taskbar to choose the Help & Settings icon.

Step 2: Choose the Quit OneDrive option.

choose Quit OneDrive

Step 3: Then, launch Onedrive and log into your OneDrive account again.

Fix 3: Reinstall OneDrive

Sometimes, the outdated OneDrive version can also cause the “Always keep on this device missing from OneDrive” issue. You can try to reinstall OneDrive.

Step 1: Press the Windows + I keys together to launch  Settings and choose the Apps option.

Step 2: Under the Apps & features option, scroll down to find Microsoft OneDrive. Then, click Microsoft OneDrive and click the Uninstall button.

click the Uninstall button

Step 3: Once done, open Microsoft Store. Type OneDrive in the search field.

Step 4: Then, click the Get button to download and install the Microsoft OneDrive app.

Tips:

Tip: If you don’t want to OneDrive to sync your files, I highly recommend you use the free backup software - MiniTool ShadowMaker to sync files to other locations in Windows 10 instead of syncing files to the cloud. Besides the sync feature, it also has a backup feature, which can help you to back up the disk, partition, files, folders, and the operating system.

MiniTool ShadowMaker TrialClick to Download100%Clean & Safe

Final Words

That is all information about the methods to fix the “OneDrive Always keep on this device missing” issue. I believe that one of them can be helpful for you. You just need to try them one by one.

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