The Ring app is a home video doorbell and security system that can be installed on a smart phone or tablet to control doorbell. Some of you may encounter the “Ring app not working” issue and it is recoverable. This article will teach you how to fix it. You can refer to this post on MiniTool Website.
Why Is Your Ring App Not Working?
You may curious about why your Ring app not working issue can happen. It may be hard to figure out which one is the main culprit but you can troubleshoot it one by one.
1. First of all, your Internet connection may be the one to blame. If you are in a poor network connection and it cannot connect to the online service, the “Ring app down” issue can happen.
2. Your app may be experiencing some glitches or the server is down. In the way, you need to come to the official Twitter website to check if there are any notifications telling you that the server is down and you need to wait for the restoration. If some bugs and glitches exist in your app, your Ring keeps crashing.
3. You’d better keep your app up to dated. If not, you will see your Ring outage. To keep your device or app updated is always a good habit to make you have a better experience.
How to Fix the “Ring Not Working” Issue?
Fix 1: Check the Phone’s Connection
A well-performed Internet connection is important and you can change to another place with a better signal and Wi-Fi. Or you can try to disconnect and then reconnect you Internet.
Fix 2: Restart Your Phone
If the “Ring app not responding” issue happens, which may mean some glitches bother its normal performance, you can try to restart your phone and see if the issue can be fixed.
Fix 3: Clear the Ring Cache
You can fix the “Ring app not working” issue by clearing the Ring cache.
For iOS users:
Step 1: Go to Settings and tap on General.
Step 2: Tap the Storage option and go to find the Ring app.
Step 3: Tap the app and then tap Offload. And then tap Offload to confirm your choice.
For Android users:
Step 1: Go to Settings on your device and choose the Apps management option.
Step 2: Find the Ring app and tap on it.
Step 3: Tap on Storage and Cache and then Clear Cache.
Step 4: Tap on Clear Data.
Note: Those settings may vary with your different systems and models, therefore, some nuances for these options can exist. Yu can take those steps as a reference.
At last, you can retry your Ring app and see if the problem exists.
Fix 4: Remove and Reinstall the Ring App
If you encounter the “Ring app not working” issue, you can try to remove and reinstall the Ring app.
Step 1: Press and hold the Ring app until a menu appears.
Step 2: Tap Remove to remove the Ring app.
Step 3: Then tap the Delete option to confirm your choice.
Step 4: Go to the App Store or Play Store to download and install the Ring app.
At last, you can check if it can perform well.
The “Ring app not working” issue is not a big deal and you can fix this one by some easy fixes. That won’t take you much time. The main culprit can be the Internet as usual so you can troubleshoot this issue from this aspect.