There Was an Error Retrieving the Installation File, Fix It Now!

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Encounter Errors when Installing a Software

The universal way to install software on a Windows computer is to use the downloaded installer. You can double-click the installer and follow the on-screen wizards to install the software on your device.

However, you can encounter different kinds of software installation errors like there was an error retrieving the installation file while you are installing software. You can try the solutions introduced in this post to fix software installation errors on Windows 10/11.

How to Troubleshoot Windows Installer Errors? (Easy Fixes)

Here are the easy and effective methods to troubleshoot Windows Installer errors on Windows 11, 10, 8, or 7 computers.

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Way 1: Check if You Have Installed the Software

If you have installed the software, you may software installation errors when you run the installer to install the software again. This is not a must thing, but it may happen in some cases. So, you need to check if you have installed the software.

It is very easy to do this. You just need to click the Start button and type the software’s name into the search box, then check if you can find the software. If yes, it means the software has been installed. You don’t need to install it again.

Way 2: Check if You Are Run the Right exe File

The software installer is usually a .exe file. To install a program successfully, you need to make sure you are running the right exe file. The installer is always named after the name of the software or an abbreviation of the software’s name. So, you need to check the name of the exe file again and see if it is the installer you want to use.

Way 3: Do Not Use the Copied exe File

To save trouble, you may just copy a .exe file, the software installer, from another PC. But you only receive the software installation error message like there was an error retrieving the installation file. This usually means the software installation doesn’t support a copied installer or setup file.

To avoid this issue, you should not use the copied exe file. You can directly download the software setup file from the official download center and run it again to install the software.

Way 4: Run the exe File as Administrator

If you are sure the installer you run is not a copied one but you still receive the error message, you can try to run the exe file (the software setup file) as administrator.

It is very easy to run the exe file as administrator: right-click the exe file and select Run as administrator from the context menu. Next, you should be able to install the software successfully.

Bottom Line

If you couldn’t install a program on a PC, you can use the methods in this post to fix software installation errors like there was an error retrieving the installation file. There should be a suitable method to fix the issue you are facing. In addition, if you lose or delete some important files, you can use MiniTool Power Data Recovery to get your data back if they are not overwritten by new data.

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If you encounter issues when using MiniTool software, you can contact us via [email protected].