• Linkedin
  • Reddit

Summary

Windows 10 May 2019 may give rise to some problems of Surface Book 2 and the GPU of Surface Book 2 may become discrete. And this post will show you some information on this Surface Book 2 GPU problem.

Windows 10 May 2019 Update Causes Surface Book 2 Problem

The Windows 10 May 2019 Update has been released for a long time. Although there seems to be no serious issue, as Windows 10 October 2018 Update, it also leads to some small problems. For example, the Windows 10 1903 causes Surface Book 2 problem. And in the following content, we will show some detailed information of Surface Book 2 problem caused by the Windows 10 May 2019 Update.

Many users have complained that they have encountered a problem of the Surface Book 2. They said that the models with NVIDIA GeForce GTX 1060 are affected. Hence, the GPU of the Surface Book 2 becomes disconnected randomly. As a result, the performance of Surface Book 2 is also damaged.

‘Since I have installed the Windows 10 May 2019 Update, the graphics card becomes disconnected randomly of Surface Book 2. And updating drivers takes no effect.’ a user pointed out the feedback center.

This situation means that the Surface Book 2 must roll back to the integrated GPU which is much slower. In addition, this Surface Book 2 discrete GPU problem may also give rise to the Blue Screen of Death issue. And they also worry about this problem may lead to data loss.

On the other hand, it seems that the problem, like Blue Screen of Death, only occurs when you are using an application that exerts a heavy workload, such as Photoshop, Adobe Premiere and so on.

But how to fix the issue of Windows 10 May 2019 Update causes trouble with Surface Book 2?

How to Fix the Issue Windows 10 2019 Causes Surface Book 2 Problem?

Thus, solving Windows 10 2019 causing Surface Book 2 problem is the most important thing. However, how to fix this Surface Book 2 discrete GPU problem?

On Reddit, there is a post which has shown how to solve the issue of Windows 10 May 2019 Update causes trouble with Surface Book 2. In order to solve this problem, Microsoft suggested users rolling Windows 10 to the Windows 1809 until the problem is solved.

In another situation, a user of Surface Book 2 said on Reddit that the Windows 10 May Update 2019 has been blocked and other people also have found this point.

Windows 10 1903 has been blocked

Although Microsoft doesn’t give the definite answer, Zac, an employee of Microsoft, expresses that the Surface Book 2 discrete GPU issue may be associated with graphics drivers. ‘Not sure on the timeline, I believe the issue is the graphics drivers so however long it takes for them to get fixed versions.’ Zac wrote.

In other words, it may take some time to solve the issue Windows 10 1903 causes Surface Book 2 problem. And if you are a user of Surface Book 2, you had better not update Windows 10 May Update 2019 now. Or you can create a system image before updating so as to keep it safe.

Final Words

To sum up, this post has introduced a problem Surface Book 2 discrete GPU caused by the incompatibility of graphics drivers in Windows 10 May 2019 Update. And the solution to fix this problem is that you can choose to roll Windows back to Windows 10 October 2018 Update.

  • Linkedin
  • Reddit