Win10 Upgrade for ATMs Is Difficult, But Will Enhance Security

Windows 10 Upgrade for ATMs Is Necessary

Not long ago, financial institutions like banks and credit unions were breathing a sigh of relief since they finished their ATM upgrades to Windows 7. But some ATM software experts said that Windows 7 migration was short-lived undoubtedly.

As predicted, Microsoft has announced officially that Windows 7 will end of support on January 14, 2020. This means no security patches, updates and technical support, added vulnerability to cyber-attacks or malware, fees regarding non-compliant PCI standards, and the detriment to the overall security of terminals, and more.

If you use Windows, your ATMs will no longer be supported, which is not safe. To avoid compliance and security issues, ensure the best user experience and prepare for the future, the ATM Industry Association (ATMIA) suggests upgrading ATMs to Windows 10 as soon as possible.

And there are 5 good reasons for ATMs Windows 10 migration:

1. Security: Windows 10 is thought as one of the most secure systems since it includes a built-in firewall and security scan system, helping to detect and prevent emerging cybersecurity threats.
2. Compliance: Windows 10 update makes sure your fleet is PCI-ready and avoids complications by compensating controls and other workarounds to mitigate risk.
3. Enhance member experience: In the future, the video and app-based platforms will be written for Windows 10, which opens up new ways to connect with members through cash, bill denomination selection, etc.
4. Risk and cost: maintaining an old system will cost much money. This can easily cause theft and fraud.
5. Stability: Windows 10 is quite stable and it will be supported until 2026.

In conclusion, Windows 10 upgrade for ATMs is necessary. However, it is tough to complete Windows 10 migration. Learn the details in part 2.

It Is Difficult to Upgrade ATMs to Windows 10

Currently, Microsoft hasn’t yet rolled out a Windows 10 version for ATMs, which lets many banks and credit unions anxious about the upcoming migration.

Although there is a rumor saying that a more versatile and Linux-based ATM architecture will be developed and the ATM Industry Association has released a Next Gen ATM operating system, it may haven’t get ready for the release by the end-of-life date for Windows 7.

Besides, migrating to Windows 10 is not as simple as a new OS installation. You should know, some ATMs needs hardware upgrades as well, thus, manufacturers should purchase new ATM terminals.

What’s more, multiple factors may impact the upgrade of financial institutions, such as Windows 10 release date versus the software readiness. While the OS is released, it will be certificated by the networks and ATM vendors will have to program drivers to let any OS run on their machines. And some software bugs that must be solved may appear.

Additionally, financial institutions may not be able to upgrade ATMs in time before Windows 7 end-of-life date with long lead times because of machines and components being built overseas.

Certainly, not all ATMs are obsolete. And system requirements for Windows 10 are simple, for example, 64-bit, Intel fourth generation, and 4GN memory. In most cases, a simple core upgrade performed in the field can achieve this level of system.

Final Words

In conclusion, financial institutions don’t know whether they now need to purchase new machines, Windows-ready refurbished machines, update the terminal’s core, or just wait.

In our opinion, they need to take four steps: determine the ATM fleet status, organize a timeline and roadmap, open communications with current ATM suppliers, and consider additional service & upgrades like equipment replacement.