Xbox Error Code 0x80070005
Game Pass is a subscription service in the Xbox app that is offered by Microsoft Gaming to allow you to access a library of video games and play them. However, Xbox Game Pass error 0x80070005 blocks you from downloading and installing games. Reportedly, this issue affects many users, and you can find discussions in some forums.
On the screen, you see the error message “Something unexpected happened” followed by “Error code: 0x80070005”. But don’t panic! You have a chance to get rid of the annoying issue if you take the measures shown below.
Fix 1: Run Xbox as Administrator
Xbox Game Pass games not installing error 0x80070005 may occur due to a lack of permissions. Running Xbox with admin rights does the trick. To do that, right-click on Xbox and select Run as administrator. Then, download games via Game Pass and see if you still meet the error code.
Fix 2: Clear Windows Store Cache
Corrupt or outdated cache data in the Microsoft Store may cause issues with app downloads or overall performance. If you fail to download games via Xbox Game Pass, try to clear the cache. For this, type wsreset.exe in the Search box and press Enter. This command will begin the process.
Fix 3: Reinstall Windows Store
In case of Xbox Game Pass error 0x80070005, try to reinstall Windows Store via these steps.
Step 1: Press Win + X and choose Windows PowerShell (Admin).
Step 2: In the window, type the command and press Enter to uninstall the Store.
Get-AppxPackage -allusers WindowsStore | Remove-AppxPackage
Step 3: Restart your computer and then run the following command in PowerShell.
Get-AppxPackage -allusers WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}
Open Xbox and attempt to download games again via Game Pass to see if the error code disappears.
Fix 4: Run Gaming Service Repair Tool
The Xbox app offers the Gaming Services Repair Tool to resolve many issues with Gaming Services, especially those regarding game installation. Hence, try this tool if you are plagued by error code 0x80070005 in Xbox app.
Step 1: In the Xbox app, tap on the profile icon and then click Support.
Step 2: Hit Gaming Service Repair Tool.
Step 3: Wait for the process to finish.

Fix 5: Temporarily Disable Antivirus Software
Your antivirus software may improperly flag your game, as a result, you receive the Xbox error code 0x80070005 when installing the specific game. So, check your antivirus software and temporarily disable it.
In Windows 11/10, follow the steps to disable Windows Security:
Step 1: Open Windows Security via the Search box.
Step 2: Head to Virus & threat protection > Manage settings.
Step 3: Disable the option of Real-time protection.

If you don’t suffer from Xbox error code 0x80070005 after disabling the antivirus program, re-enable it and then add the Xbox app, Microsoft Store, and Gaming Services as exclusions in Windows Security.
Fix 6: Rename WindowsApps and WpSystem
According to Reddit users, Xbox Game Pass error 0x80070005 can be resolved by renaming two folders. This way helps many users out of stuck.
Step 1: Open the drive where you want to install the games.
Step 2: Rename the WindowsApps folder and then restart the PC.
Step 3: If the error persists, then rename the WpSystem folder and restart again.
Fix 7: Windows In-Place Upgrade
If you still meet error code 0x80070005 in Xbox app after applying all the methods, consider performing an in-place upgrade.
Before proceeding, remember to use the best backup software, MiniTool ShadowMaker to back up your PC for safety. This is because data may be lost during the update process. Give it a try.
MiniTool ShadowMaker TrialClick to Download100%Clean & Safe
Later, download Windows 11/10 ISO, mount it and run the setup.exe file, then finish the update according to the instructions.
Alternatively, you can clean install the Windows system by burning the ISO to a USB drive and using that bootable drive. Of course, don’t forget to back up your important data to avoid data loss with MiniTool ShadowMaker.
Bottom Line
Don’t worry if Xbox Game Pass error 0x80070005 happens on your PC when downloading and installing games. This post has explained how to fix the issue. Hope you can get out of trouble.
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