Xbox Remote Play is an excellent feature that allows you to play games from your Xbox console straight to other devices and gives you complete control over the game. but sometimes, you may encounter the Xbox Remote Play not working issue, to fix that, this article on MiniTool Website will be helpful.
Xbox Remote Play Not Working
Before you resolve the “Xbox Remote Play not working” issue, you need to consider the reasons for this error. There are some possible factors listed. You can deduce which one is the culprit according to your situation and troubleshoot them with the following fixes.
- Some glitches happen on your gaming device.
- Your Xbox is out of date.
- The Internet connection issue.
- The Xbox server is down.
- Some misconfigured settings make Xbox fail to work.
If you are considering buying a game console between Xbox One and Xbox One S, then this post that focuses on Xbox One vs Xbox One S is what you need.
Fix Xbox Remote Play Not Working
Before you start the next fixes, you can try to restart the Xbox app and make sure the Xbox is up to date on your mobile device. Apart from the Xbox app, many people will ignore the updating message for your gaming device. You can try to restart your gaming device and keep the device up to date.
Fix 1: Check Some Basic Information
First of all, check if you meet the requirements for Remote Play. If you can’t meet the demands, take specific steps to fix them.
- Check if you are in a supported region. Some places are not allowed to use this feature.
- Check if the Xbox server runs well. You can check the status via its website.
- Xbox requires a fast and stable Internet connection of at least 7Mbps.
- Xbox supports Android 6.0, iPhone iOS 13, or Windows 10 or later devices.
Fix 2: Reboot Your Router
You can eliminate transient glitches and improve your Internet connection by rebooting your router.
Step 1: Unplug the router and wait at least 30 seconds.
Step 2: Then plug in the router and wait at least 2 minutes.
Once your router and modem reboot successfully, you can fix the Xbox Remote Play not working issue.
Fix 3: Disable and Re-enable the Remote Features
When you face the Xbox Remote Play not connecting issue, you can try to disable and re-enable the Remote Features.
Step 1: Press the Xbox button and choose Profile & System.
Step 2: Go to Settings and choose Device & Connections.
Step 3: In Remote Features, make sure the option of enable remote features has been checked.
Or you can uncheck the box to disable the Remote Features and turn off your Xbox Console. Then disconnect the power cable, after a few minutes, reconnect the cable and turn on your Xbox. When your console turns on, go to enable the Remote Features.
Fix 4: Reset the Xbox Console
If the above method can’t resolve your issue, you can reset the Xbox console.
Step 1: Open the guide by pressing the Xbox button.
Step 2: Then go to Profile & System > Settings > System > Console Info.
Step 3: After that, you can choose Reset Console and that will present you with three options. You can choose to reset everything or reset and keep your games. Choose the option as you need and see if your issue has been resolved.
Related article: How to Wipe an Xbox One Hard Drive in Windows [Full Guide]
This article has given you some tips to fox the Xbox Remote Play not working issue. Hope this post can help resolve your issue.