How to Recover Adobe Creative Cloud Files? Here Is a Full Guide

Where Do Adobe Creative Cloud Files Save

Adobe Creative Cloud is a collection of various Adobe desktop and mobile software. You can install and update Adobe software easily via Creative Cloud. Additionally, using this software, you are able to save or upload files to the cloud as backups. Meanwhile, it also saves files locally on your device. When you need to check or recover Adobe Creative Cloud files, it is necessary to learn where those Adobe Creative Cloud files are saved locally.

• For Windows users: C:\Users\username\Creative Cloud Files
• For Mac users: Mac HD\Users\username\Creative Cloud Files

In case your device has several accounts, you should choose the correct one when accessing the folder.

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Why Are Creative Cloud Files Missing

In fact, digital data can be lost due to diverse reasons, generally divided into human errors and object factors. To discover a proper file recovery method and safeguard files against data loss, you are highly recommended to learn the general causes of Creative Cloud file missing.

• Mistaken deletion: This is supposed to be the most common reason for whatever types of files. This mistake operation could happen when you are managing files for freeing up storage space.
• Accidental format: Format is an excellent way to refresh disk status, but a mistaken format leads to data loss unexpectedly.
• Recycle bin folder cleanup: As Adobe Creative Cloud files are saved to the cloud and locally, there are recycle bin folders available online and on your computer. When you tend to delete files in those folders for more data storage space, think twice before doing it. This operation will remove files permanently.
• Synchronization issues: Adobe Creative Cloud syncs files between the cloud and the local. When there are synchronization issues, file loss might occur.
• Device or software issues: When your device or software is outdated, it may have some unexpected incompatible issues.

Moreover, there are some additional causes, such as virus infections, malware attacks, file corruption, etc. It is necessary to learn and take measures to protect your files. Let’s go on for more information.

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How Can You Recover Adobe Creative Cloud Files

As we explained above, either online files or local files are vulnerable to being lost. Methods to recover Adobe Creative Cloud files are different between the online and local files. This section will show you how to do the file recovery task with detailed guidance.

Way 1. Verify the Target Folder

For those who have several Creative Cloud folders due to different accounts, checking whether opening the correct folder should be the prior option. As the saved files are strictly separated by accounts, you should check your wanted files in the proper folder.

Sometimes, you may check the wrong folder and get an illusion of file loss. However, if your files are actually lost, please keep reading and try the following approaches to recover Adobe Creative Cloud missing files.

Way 2. Check Files in the Recycle Bin

If you are in the correct Creative Cloud folder but still cannot find the wanted files, you may consider whether those files have been deleted or lost for other reasons. In this case, you can first head to the Recycle Bin and recover files from it if necessary.

Step 1. Double-click on the Recycle Bin icon to open it.

Step 2. Browse the file list. If there are piles of files in the Recycle Bin, you can type the file name into the search box at the top right corner. This utility will filter the matched files automatically.

Step 3. Find the wanted file and right-click on it to choose Restore. The selected file will be automatically recovered to the original file path.

Way 3. Go to My Asset to Find Missing Files

There is another option if you have uploaded your files to the cloud of Adobe Creative Cloud. Therefore, you can log into the cloud station to try to recover files from the updated folder or the deleted folder. However, this is not a method that always works when you don’t save or upload the file to the online station.

Step 1. Log into your account on the Adobe Creation Cloud online.

Step 2. Select the Files tab at the left sidebar. You can browse all the files listed in this section. If you have found the required one, move your mouse cursor over the picture and click on the three-dot icon.

Step 3. Select Download from the dropdown menu. When the download process is completed, you can find it in the Downloads folder in the C drive.

Step 4. When you fail to find the target item under the File section, switch to the Deleted tab to look through the recycle bin folder. Similarly, you need to hover the mouse cursor over the file and click the three-dot icon to choose Restore.

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Way 4. Recover Creative Cloud Data with MiniTool Power Data Recovery

If the above solutions don’t assist you in retrieving Creative Cloud data successfully, using MiniTool Power Data Recovery could be the most powerful and effective choice. As long as your lost Creative Cloud files are not overwritten by new data, this free file recovery tool is able to handle this data recovery task.

MiniTool Power Data Recovery is compatible with various types of files that are stored on the internal hard drive, external hard drive, USB drive, SD card, and other data storage media. Whatever reasons cause Creative Cloud files to be lost, this secure file recovery service can get them back. You can get this software by clicking the download button below, and then work with the next guidance to recover Adobe Creative Cloud files.

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Step 1. Launch the software and scan the target location

Launch the software to enter its main interface. As we introduced at the beginning, you can select the C drive and click the Scan button. Generally, the C drive contains numerous files, demanding a longer time to complete the scan task.

Hence, you can opt for the Select Folder option from the Recover From Specific Location section. In the following window, navigate to the Creative Cloud folder and click Select Folder to confirm your option. The software will start the scan process automatically. Scanning a specific folder can shorten the scan duration to a large extent.

Step 2. Discover the wanted files with diverse embedded functions

It’s time to screen out the demand files after scanning. Here might be numerous files on the result page. To locate the wanted files, you need to filter out unnecessary files with functions like Filter and Search. Modify the filter conditions to narrow down the file list or type the partial or full file name into the search box and hit Enter to find a specific file.

Additionally, you can change to the Type tab at the left sidebar, where all detected files are classified according to file types and file formats. This function matters when you want to recover a certain type of file or files with an accurate file format.

Utilize the Preview function after you locate the possible files to enhance data recovery accuracy. Choose and double-click on the file to verify the file content. This Preview function supports checking pictures, documents, videos, audio, and other types of files.

Step 3. Select and save the required files to an appropriate file path

After confirming the wanted files, you can add check marks in front of them and click Save. In the following window, please select an appropriate file path that is different from the original one to avoid file overwriting. Click OK and the software will start to restore your files.

The free edition provides 1GB of free file recovery capacity. If you select more than 1GB of files, the data recovery process will be suspended when the free data recovery capacity runs out. In this case, you need to update to an advanced edition to restore the rest files.

As MiniTool Power Data Recovery is specifically designed for Windows data recovery, if you need to recover Adobe Creative Cloud files from a Mac, you can try Stellar Data Recovery for Mac. This software contains a great data recovery algorithm and powerful data recovery features as well, but you should upgrade it to a premium edition to start your data recovery process.

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Bonus Tips for Protecting Adobe Creative Files from Missing

Remember that prevention is always better than recovery because the chance for successful data recovery could be compromised by data overwriting, severe physical damage to disks, and other factors. Here are some practical suggestions for you to keep your files safe. Read and take them if necessary:

#1. Connect with a stable internet connection: An unstable synchronization process can lead to data loss without your knowledge. Therefore, ensure your device is well connected to the internet and has a stable internet speed.

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#2. Keep your device and software up to date: Running with an outdated version of Adobe Creative Cloud or Windows can cause unexpected errors and may be unable to acquire assistance in time. Check and update the new version timely.

#3. Back up files in advance: You are highly advised to back up files periodically. As manual backup is a tiresome process, you can choose versatile backup software that supports automatic backup and provides different backup types, such as full backup, incremental backup, and differential backup. MiniTool ShadowMaker is equipped with those functions. Furthermore, this software is able to back up files, folders, partitions, and disks within a few clicks. You can get this software and experience its wonderful backup features for free within 30 days.

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Final Words

Adobe Creative Cloud is convenient, especially when you frequently use several Adobe applications. However, it could be annoying to find Adobe Creative Cloud files missing from the cloud or local. After reading this post, hope you can successfully recover Adobe Creative Cloud files and get some useful tips to avoid data loss in the future.

If you have any problems when using MiniTool software, please let us know by email via [email protected]. We are always ready to give you a hand.

Adobe Creative Cloud File Recovery FAQ