It is very annoying to meet the “A configuration change was requested to clear this computer’s TPM” error during the process of resetting your computer. Luckily, you can find several useful methods to fix the error in this post. Get these methods from the MiniTool website.

A Configuration Change Was Requested to Clear This Computer’s TPM

When you are resetting your computer, but there is an error message saying that “A configuration change was requested to clear this computer’s TPM”, which is very frustrating. This error often appears on used computers comparing to new computers.

TPM is the abbreviation of Trusted Platform Module. As a particular chip on your PC, it is used to store the RSA encryption chips specific to your computer for hardware authentication.

In addition, TPM is installed in the motherboard of your PC and it uses a hardware bus to communicate with the rest of the system.

3 Methods to Fix the “A Configuration Change Was Requested to Clear This Computer’s TPM” Error

The appearance of the “A configuration change was requested to clear this computer’s TPM” error prevents you from using your keyboard or default trackpad to click either Yes or No. So why does this happen?

This is because the error message means that your system cannot load the necessary drivers for the input devices, thus, you can’t use them to choose the options.

Note: If you really want to reset your computer and don't want to access the data that exists on your drive, then it is safe to click "Yes" in the error message.

So how to fix the “A configuration change was requested to clear this computer’s TPM” error? There are three workable methods listed below.

Method 1: Press the F12 Key

The first method you can try to fix the “A configuration change was requested to clear this computer’s TPM” error is to press the F12 key.

According to the reports, pressing the ESC key was not working as well as all the arrow keys and touchpad keys. The screen cycled through the same screen again and again.

In this case, trying to press the F12 key near the top of the keyboard can help you. According to the reports, this will make your system out of the state and just like you click the Yes button. The laptop will resume the reset and return to normal.

Method 2: Connect USB Mouse/Keyboard

You can also try to connect a USB mouse/keyboard to fix the “A configuration change was requested to clear this computer’s TPM” error. You can use the USB mouse/keyboard to choose the options involved.

USB keyboard

However, if your computer is showing the blue screen when you connect the USB mouse/keyboard, then your computer won’t detect the USB mouse/keyboard so you cannot choose any of the options.

Therefore, you need to close your computer at first, then connect the USB mouse/keyboard when your computer shuts down and then restart your computer. Your system will most possibly start on the blue screen. Then you can use the USB mouse/keyboard to choose the options.

Tip: If you insert your USB devices into your computer, but the computer shows as unknow, then you should read this post - Unknown USB Device (Device Descriptor Request Failed) – Problem Solved.

Method 3: Use the Volume up Button

The last method you can try to fix the “A configuration change was requested to clear this computer’s TPM” error is to use the volume up button when you are using s touch laptop. The volume buttons are embedded on your laptop permanently and are part of the hardware itself.

Therefore, you can use the volume up button instead of the attached keyboard or touch.

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Final Words

From this post, you can know three feasible methods to fix the “A configuration change was requested to clear this computer’s TPM” error when you are trying to reset your computer. So when you meet the error, try the methods mentioned above.

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