Adobe Applications provide us with a lot of convenience in editing photos and videos. However, you may come across different errors when using some Adobe products. Adobe Photoshop error 16 is one of the most common issues that you may encounter. In this post on MiniTool Website, we will show you how to remove it on Windows 10/11.
Adobe Photoshop Error 16 CS6/CS5
When you are trying to open Adobe Photoshop CS 5/CS6, Adobe Creative Cloud, and other Adobe applications, you may encounter the Adobe configuration error 16. What’s worse, this error will prevent you from running the Adobe products. In this guide, we will show you how to get rid of errors like Adobe Photoshop CS5 error 16, error 16 Adobe Premiere & Adobe Creative Cloud error 16 and help you to run the Adobe app smoothly.
How to Fix Adobe Photoshop Error 16 on Windows 10/11?
Fix 1: Uninstall and Reinstall the Application
If the error message shows Please uninstall and reinstall the product, you can uninstall the problematic app completely and install it again. Here, we will take reinstalling Adobe Photoshop as an example.
Step 1. Press Win + X to open the quick menu and select App and Features.
Step 2. In the app list, scroll down to find Adobe Photoshop and hit it to choose Uninstall.
Step 3. After the uninstallation process is complete, go to the official Adobe Photoshop download website to download the app again.
Fix 2: Run the Program as an Administrator
If you encounter error 16 in Adobe Photoshop CS6, Adobe Premiere Pro Creative Cloud, and Adobe InDesign, chances are that you don’t give your action enough administrative rights. In this case, you can choose to run the program as administrator.
Step 1. Right-click on the shortcut or the executable file of the application and choose Properties in the drop-down menu.
Step 2. Go to the Compatibility tab and tick Run this program as an administrator.
Step 3. Hit Apply to make the changes effective.
Step 4. Then launch the Adobe product such as Creative Cloud to see if Adobe Creative Cloud error 16 disappears.
Fix 3: Create a New SLStore Folder
The unavailability of a SLStore folder may also lead to Adobe Photoshop error 16. If the installation directory is missing for some reason, you can create a new SLStore folder to fix that.
Usually, this method is extremely useful when you encounter error 16 in Adobe products like Adobe Reader, Adobe After Effects, and Adobe XD.
Step 1. Press Win + E to open File Explorer and go to the View tab.
Step 2. In this section, tick Hidden items from the upper right corner.
Step 3. Then, go to Local Disk (C:) > ProgramData > Adobe.
Step 4. Open the Adobe folder to see if there is a folder called SLStore. If so, please move to the next solution. If not, right-click on the empty space to choose New Folder and name the folder as SLStore.
Step 5. Now, relaunch the app to see if Adobe Photoshop error 16 is gone.
Fix 4: Update Graphics Driver
Another easy fix to Adobe Photoshop CS6 error 16 is to update your graphics card driver. Here’s how to do that:
Step 1. Press Win + X and select Device Manager in the context menu.
Step 2. Expand Display adapters and right-click on your graphics card to hit Update driver > Search automatically for drivers.
Do you get NVIDIA GeForce RTX 4090 Ti? How to download and install the proper drivers for it? Follow this guide to get more information!
Fix 5: Restore Permissions to Licensing Folder
The last option is to change the permissions of the licensing folders like Adobe PCD and SLStore. Here are the steps:
Move 1: Show Hidden Files and Folders
Step 1. Open your Windows File Explorer and go to the View tab.
Step 2. Click on Options in the upper right corner of this page.
Step 3. In the View section, uncheck Use Sharing Wizard (Recommended) under Advanced settings.
Step 4. Tick Show hidden files, folders, and drives.
Step 5. Hit OK to save the changes.
Move 2: Change Permissions for Adobe PCD and SLStore
Step 1. Locate the directories of Adobe PCD and SLStore respectively. Their directories are as follows:
- Windows 32-bit: Program Files\Common Files\Adobe\Adobe PCD\
- Windows 64-bit: Program Files (x86)\Common Files\Adobe\ Adobe PCD\
Step 2. Right-click on the Adobe PCD and SLStore folders respectively and choose Properties in the drop-down menu.
Step 3. In the Security tab, hit Edit.
Step 4. Then set the permissions as follows:
For Adobe PCD:
- Administrators: Full Control
- System: Full Control
Administrators: Full Control
- System: Full Control
- Users: Read and Special
Move 3: Change Ownership
Step 1. Then, hit the Advanced button.
Step 2. Hit Change beside the Owner section.
Step 3. Enter the desired user account, press Check Names and hit OK.
Step 4. Tick Replace Owner on subcontainers and objects > Replace all child object permission entries with inheritable entries from this object > hit Apply & OK.