Nowadays, many websites support different types of media playback. However, some browsers do not support these APIs and the Codec, and then the “this browser does not support video playback.” issue appears. You can read this post from MiniTool to find the solutions to fix the issue.
Solution 1: Clear Browser Cache
A large amount of cache and cookies in your browser is one of the reasons for the “this browser doesn't support video playback” issue. You can try clearing browser cache and cookies to fix it. Here I take Google Chrome as an example, and you can follow the steps below:
Step 1: Open Google Chrome and click the three-dot button on the upper right corner.
Step 2: Choose More tools and click Clear browsing data.
Step 3: In the pop-up window, set Time range to All time. Check the Cookies and other site data and Cached images and files options. Then click Clear data.
After that, restart your browser and check if the “this browser does not support video playback” issue has been fixed or not.
Solution 2: Disable GPU Rendering
You can also try to disable GPU rending, that is to say, you need to use software rendering instead of GPU rendering. If you don’t know how to do that, follow the instructions below.
Step 1: Type Internet Options in the Search menu to open it and navigate to the Advanced tab.
Step 2: Under the Accelerated graphics section, check the Use software rendering instead of GPU rendering box and click OK.
Step 3: Reboot your PC for the changes to take effect, then you can check to see if the issue is fixed.
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Solution 3: Install Adobe Flash
You should ensure that you have the latest version of Adobe’s Flash Player. Some of the websites still need Adobe Flash player to playback videos. Adobe Flash provides all the necessary APIs for playback and comes directly integrated with the package. Then, you can check to see if the “this browser does not support video playback.” issue still exists.
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Solution 4: Reset Your Browser
If you have tried the above operations, now you can consider resetting the browser settings to their default configuration to fix the annoying issue. Here is how to do that in Google Chrome, Firefox, and Internet Explorer:
Step 1: Open Google Chrome and click the three-dot button on the upper right corner. Then click Settings.
Step 2: Go to the Advanced link.
Step 3: In the Reset and clean up section and click Restore settings to their original defaults. Then, click the Reset Settings button.
Step 1: Click the menu and choose Help. Then click Troubleshooting Information.
Step 2: In the pop-up window, click Refresh Firefox to remove add-ons, customizations and restore the browser settings to defaults.
Step 1: Click the gear icon and choose Internet options.
Step 2: Under the Advanced tab, click Reset….
Step 3: Then check the Delete personal settings option and click Reset. Click Close to finish.
Now, the “this browser doesn't support video playback” issue should be fixed.
Does your browser not support video playback on your Windows? Now, here are some solutions for you. Just try them and you can easily and effectively get rid of the issue. In addition, if you have any different ideas to fix this problem, please share it in the comment zone.