How to Fix Error Retrieving Information from Server DF-DFERH-01

Google Play Store Error DF-DFERH-01

Google Play Store is an important application in Android devices and you can download or install any programs or games via this app. But you may always encounter some errors. In most cases, errors happen while you try to download or update apps from Google Play Store.

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The error DF-DFERH-01 is a bit different. Usually, it appears while opening Play Store or going to any page in the store. The detailed error message is “Error retrieving information from server. DF-DFERH-01”.

This error is very common. Sometimes restarting Play Store can fix it but it may appear again. In this situation, you need to take some measures to fix it. Now, let’s see some solutions below.

How to Fix Error DF-DFERH-01

Restart Your Android Device

Sometimes restarting the Android device can be helpful to fix some issues. As to DF-DFERH-01, you can also try to restart the device and see if it disappears. If yes, try another method.

Clear Old Cache and Data

Old cache and data may lead to many Play Store errors and clearing them could be helpful to solve error DF-DFERH-01. Here is how to do it:

Step 1: Go to Settings > Apps.

Step 2: Locate Google Play Store and tap on it.

Step 3: Tap on Clear Cache and Clear Data.

Step 4: After clearing everything, tap on Force Stop.

Update Google Play Services

Play Store is very important to run Android apps smoothly. If it is outdated, error retrieving information from server DF-DFERH-01 may happen. So, you can update Google Play Store.

Step 1: Navigate to Settings > Apps.

Step 2: Tap on Google Play Services.

Step 3: Choose Uninstall Updates.

Step 4: Restart your Android device and launch Google Play Store. Then, the services will update automatically.

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Re-Add Your Google Account

According to users, deleting your Google Account from your Android device and re-adding it is helpful to fix many errors related to Play Store. To get rid of the Google Play Store error DF-DFERH-01, you can also have a try.

Step 1: Go to Settings > Accounts > Google and you can see your Google Account.

Step 2: Select it and tap on Remove Account.

Step 3: Restart the Android device and add it back. Then, restart it again and see if the error DF-DFERH-01 is solved.

Update Your Device

According to users, keeping your Android device updated with the latest version of the Android system is important. The update may include the fix of DF-DFERH-01.

Step 1: Go to Settings > About.

Step 2: Tap on System updates and finish the update by following the on-screen instructions.

Final Words

Are you now bothered by error retrieving information from server DF-DFERH-01 when using Play Store on Android devices? Take it easy and you should try these solutions above. You can easily get rid of this error.