It is annoying to meet the error code: m7353-5101 when visiting Netflix because it will prevent you from watching TV or movies. So how to fix the error? In this post, MiniTool has offered you multiple useful methods to deal with the issue.
As a movie-streaming service, Netflix is very popular and can allow you to watch a large number of movies and TVs. However, some problems may occur when you visit Netflix such as Netflix error code: m7111-1931-404. And this post focuses on Netflix error code: m7353-5101. Now keep reading to find its solutions.
Method 1: Turn Off Browser Extensions
The culprit of the error code: m7353-5101 could be an extension on your browser, therefore, you should turn off your browser extensions. Here is the way to disable the extensions on Google Chrome:
Step 1: Click the three vertical dots icon in the top-right corner of the toolbar.
Step 2: Click More Tools and then choose Extensions. Then you can see the full list of your extensions.
Step 3: Click all the blue toggle buttons on the extensions to disable them. Or you can click the Remove button to delete the extension.
Step 4: Try to open Netflix again. If the error is gone, then you need to enable your extensions one by one to find which one is preventing the Netflix website from working properly.
Method 2: Clear the Cookies of Your Browser
You can also fix the error code: m7353-5101 by clearing the cookies of your browser. Here is the way to do that:
Step 1: Open your Chrome and then press the Ctrl + Shift + Del keys at the same time to open the Clear browsing data window.
Step 2: Choose All time next to Time range and then choose the Cookies and other site data and Cached images and files options.
Step 3: Click the Clear data button to clear the cookies.
Step 4: Try to access Netflix again to check if the error is fixed.
Related post: How to Fix ERR_TIMED_OUT on Chrome? Try These Methods
Method 3: Update the Windows System
You can also update the Windows system to fix the error code: m7353-5101. Here is a quick guide on how to do that:
Step 1: Press the Win + I keys together to open Settings and then choose Update & Security.
Step 2: Go to the Windows Update tab and then click Check for updates on the right panel.
Step 3: If your system is not up to date, Windows will download and install updates automatically.
Step 4: Restart your computer and then try Netflix again to check if the issue is fixed.
Method 4: Disconnect the Secondary Display
If you are using dual displays, then it is recommended to disconnect the secondary display. If you can watch TV and movies on the Netflix website without meeting the Netflix error code: m7353-5101, then it is likely that the secondary display doesn’t support HDCP.
Method 5: Turn off Third-Party Antivirus Software
If you have installed third-party antivirus software on your computer, then it’s likely that the culprit of the error code: m7353-5101 is your antivirus software. Antivirus software is an important tool to ensure computer security. However, they may sometimes inadvertently interfere with Netflix. Updating or temporarily replacing security software may solve these problems.
Related post: Top 4 Methods to Fix the Netflix Error Code: UI3012
To sum up, this post has offered 5 useful methods for you to deal with the Netflix error code: m7353-5101. So if you are troubled with the error, try the methods mentioned above.