There are multiple reasons for the “Facebook Messenger not sending messages” issue and you don’t need to overreact to that. The block is temporary and recoverable. This article on MiniTool Website will tell you why that happens and how to troubleshoot the “Facebook Messenger not sending messages” error.
Reasons for the “Facebook Messenger Not Sending Messages” Issue
Some possible reasons for this sudden block.
From personal factors:
- You sent a lot of messages recently.
- Your messages went against the Facebook Community Standards.
If you confront this kind of situation, the block is temporary. You can contact the Facebook Messenger customer service to ask for advice.
From external factors:
- The Internet connection issue.
- Pending update issue.
- The Facebook Messenger service is experiencing issues or being offline.
How to Troubleshoot the “Facebook Messenger Not Sending Messages” Error?
Fix 1: Change Some Settings
Before you start some complicated methods, you can change some settings in your Facebook Messenger app.
1. Turn off the Data Saver mode.
Step 1: Open Messenger on your phone and tap on Settings.
Step 2: Go to Preferences and select Data Saver.
Step 3: In the next interface, turn off the Data Saver mode.
2. Enable background data usage.
Step 1: Press and hold the Messenger app icon and open the app info menu.
Step 2: Select Mobile data from the screen and then enable the Allow background data usage option.
Step 3: At the same time, enable the Allow data usage while Data saver is on toggle.
After that, you can check if the issue has been fixed.
Fix 2: Restart Your Phone
Restarting your phone is the easiest way to get rid of some glitches and bugs. You can try this method when you are unable to send messages on Facebook Messenger.
Fix 3: Check the Internet
To check the Internet connection, you can do as follows.
- Disable your VPN and ad-blocker.
- Disconnect and reconnect your Internet.
- Restart your router and modem.
- Get closer to the Wi-Fi source.
- Use Ethernet cable instead of wireless.
- Close background running apps.
What is the hardware VPN? This tutorial will make you better understand the hardware VPN by comparing it to the software VPN and give you some advice.
Fix 4: Force Stop the Messenger App
If you are still unable to send messages on Facebook Messenger, you can troubleshoot the “Facebook Messenger not sending messages” error by forcing stop the app.
Step 1: Press and hold the Messenger app icon and open the App info menu.
Step 2: Scroll down and choose the Force stop option and then restart your app.
Fix 5: Clear Messenger Cache
It is recommended to clear cache regularly. To do that, you can follow these steps.
Step 1: Go to Settings on your phone and open Apps & Notifications.
Step 2: Locate Messenger and tap on it.
Step 3: Tap on Storage & Cache on the screen.
Step 4: Choose Clear Storage to wipe out the cache.
Note: For different devices or systems, the location and name of options may be different. The above steps can be your reference.
Fix 6: Uninstall and Reinstall the Messenger App
If the above methods can’t help you resolve the “Facebook Messenger not sending messages” issue, you can start this app afresh – uninstall and reinstall the app.
Step 1: Long-press the Messenger app and choose Uninstall.
Step 2: Then go to App Store or Play Store to reinstall the Messenger app.
Fix 7: Reset Your Settings
Resetting app preferences on your phone will re-enable apps and app notifications, restore default applications for actions, reset background data restrictions for apps, and reset any permission restrictions.
Step 1: Click System in Settings on your phone.
Step 2: Go to Reset options.
Step 3: Select Reset app preferences.
Step 4: Tap on RESET APPS to confirm your choice.
Step 5: Go back to the Reset options part and choose Reset Wi-Fi, Mobile & Bluetooth.
Step 6: Tap Reset settings to reset the network settings.
Hope this article about the “Facebook Messenger not sending messages” issue can fix your trouble. The methods are easy to learn and the function of Facebook Messenger will recover soon.