How to Fix It: FaceTime Camera Not Working on Mac

FaceTime is a videotelephony product from Apple. It is free on your iOS device and your Mac computer. You can use it to communicate with your friends, family members, colleagues, etc. However, if it is not working, do you know how to fix it? In this post, we will show you some different situations and the corresponding solutions.

Different Situations of FaceTime Camera Not Working

FaceTime camera not working has different situations. For example, you can’t sign in to your FaceTime for further use, your Mac camera or mic is not working, or your FaceTime keeps disconnecting. No matter which situation you are facing, you can always find a suitable solution in this post.

Case 1: Can’t Sign in to FaceTime

If you can’t sign in to FaceTime, you can make these checks:

1. Make sure that you have signed in with your Apple ID and password.
2. Make sure that the Time Zone settings are correct. To do this job, you can click the Apple menu and go to System Preference > Data & Time. Then, you need to select Set data and time automatically and click Time Zone to
3. Make sure you are using the latest macOS. You can click the Apple menu and then click Software Update to check for updates. If there are available updates, you need to click the Upgrade Now button to update your macOS to the latest one.

Case 2: Can’t Use the Camera or Mic

If your camera not working on FaceTime or the mic has no sound, you can do these things to fix it:

1. Restart your FaceTime.
2. Reboot your Mac computer: click the Apple menu and then select Restart.
3. Check whether your camera is working in another application like Photo Booth. If it is not working, it should not be a FaceTime-related issue.
4. If you have connected multiple cameras and microphones to your Mac, you need to check the Video menu in the FaceTime menu bar to see whether you have selected the correct camera and microphone.

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Case 3: FaceTime Can’t Stay Connected

If your FaceTime keeps disconnecting, or you receive connection alerts, or the audio & video you see has low-quality, you need to go to check the network connection. A slow or busy Wi-Fi network connection can be the cause.

Here are the things you can do to fix the issue:

• FaceTime calls over Wi-Fi need a broadband connection. So, you need to make sure both you and your recipient have a fast Wi-Fi or cellular connection.
• When you use FaceTime to make calls, you’d better close other applications or services like streaming that can slow down your network connection.
• If you can solve the network connection issue by yourself, you can connect your Internet service provider and ask a professional for help.

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These are the solutions to the FaceTime camera not working. If you are not sure the exact cause of the issue, you can try them one by one to help you out. Should you have any related issues, you can let us know in the comment.