Microsoft has released security update KB5035853 for Windows 11 on March 12, 2024. However, many users report that they received the KB5035853 fails to install with code 0x80240035. This post from MiniTool provides methods.
On March 12, 2024, Microsoft released Patch Tuesday updates for Windows 11 23H2, 22H2, and 21H2 – KB5035853 and KB5035854. However, many users report that they meet the “KB5035853 fails to install” issue with the 0x80240035 error code.
2024-03 Cumulative Update for Windows 11 Version 23H2 for x64-based Systems (KB5035853) Install error - 0x80240035. How to fix it?Microsoft
In addition to this error code, you may also error code 0x80240008 (-2145124344), 0x80073712, 0x80070002, or 0x80070003 when installing KB5035853. This can happen for several reasons, including corrupted system files, security software or conflicts with other applications, corrupted update components, service issues, defective SoftwareDistribution files, and more.
Here, we will introduce how to remove the “KB5035853 fails to install” issue.
Fix 1: Restart the Related Services
The first solution is to restart your Windows Update-related servers and see if that fixes the “KB5035853 not installing” issue. The steps are as follows:
1. Press the Windows and R keys at the same time to open the Run dialogue box.
2. Type services.msc and click OK to open the Services application.
3. Locate the Background Intelligent Transfer Service, Cryptographic Service, and Windows Update services. Restart them one by one.
Fix 2: Run Windows Update Troubleshooter
You can try to run the Windows Update Troubleshooter tool to remove the “KB5035853 install error – 0x80240035” issue.
1. Press Windows + I to open the Settings window.
2. Then, go to System > Troubleshoot.
3. Click Other troubleshooters and click Run next to the Windows Update section.
Fix 3: Run SFC & DISM
Windows system file corruption can cause the “KB5035853 fails to install” issue. Thus, you can use SFC (System File Checker) and DISM (Deployment Image Servicing and Management) to fix it. Here is how to do that:
1. Input Command Prompt in the search bar and click Run as administrator.
2. Type the following command and press Enter.
sfc /scannow
3. Then, type the following commands one by one and press Enter after each one.
- Dism /Online /Cleanup-Image /CheckHealth
- Dism /Online /Cleanup-Image /ScanHealth
- Dism /Online /Cleanup-Image /RestoreHealth
Fix 4: Reset Your Windows Update Components
You can also reset the Windows Update components to fix the update issue. To do that, you can follow the steps.
1. Type Command Prompt in the Search box. Then right-click it to choose Run as administrator.
2. Run the following commands and press Enter one by one:
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
3. Now go to the C:\Windows\SoftwareDistribution folder and delete all the files; folders inside by pressing the Ctrl+A keys to select all and then right-clicking to choose Delete.
4. After emptying this folder, you can either restart your computer or type the following commands one by one in Command Prompt and press Enter to restart Windows Update related services:
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
5. Now, run Windows Update again and check to see if you still meet the KB5035853 fails to install with 0x80240035 error code.
Fix 5: Download and Install KB5035853 Manually
If the above solutions are not working, you can try to download and install KB5035853 manually. You can go to the Microsoft update catalog official website to search for it and download it on your PC. Then, install it on your PC.
Back up Files Before Installing the Update
After fixing the issue, you can successfully download and install KB5035853 for your Windows 11. Before proceeding, you had better back up your important files in advance since you may meet different issues during the update process such as Windows updates deleting files.
To do this work, the PC backup software – MiniTool ShadowMaker is a good assistant that is compatible with Windows 11/10/8/8.1/7. This backup software offers a Trial Edition that allows a 30-day free trial for all backup features.
MiniTool ShadowMaker TrialClick to Download100%Clean & Safe
Final Words
Are you bothered by the “KB5035853 fails to install” issue on Windows 11? If you run into the error code during the update process, try the solutions above to easily get rid of that trouble.
About The Author
Position: Columnist
Having been an editor at MiniTool since graduating college as an English major, Daisy specializes in writing about data backups, disk cloning, and file syncing as well as general computer knowledge and issues. In her free time, Daisy enjoys running and going with friends to the amusement park.