Amazon provides you with different reading methods such as kindle e-ink device, kindle app and kindle fire tablet. However, you may find that kindle app does not download books sometimes. In this tutorial on MiniTool Website, I’ll share you with some effective ways to troubleshoot this issue.
Kindle Not Downloading Books
Kindle is a portable device which allows you to enjoy reading at any time and anywhere without carrying books with you. However, it will be frustrating if there is the kindle not downloading books issue. If you are in the same boat, follow the tips in this guide carefully and I bet you’ll be off the hook.
How to Fix Kindle Not Downloading Books?
Fix 1: Reboot Your Device
When you meet any minor issues when using a digital product, rebooting your device enables you to get rid of them. This is the easiest and most effective trick in life.
To do so, you need to press the Power button for a while until you receive the restart request. If you don’t see the Power dialog box, wait until the screen goes blank. Next, hold the Power button for about 30 seconds and your device will restart automatically.
Fix 2: Check Your Internet Connection
The second solution to kindle not downloading books is to check your network connection because the downloading process wholly depends on it.
You can disconnect the Wi-Fi and then connect it again to see if it works fine for you. Connecting to your mobile hotspot is also a fix for that.
Fix 3: Delete and Redownload
Another culprit of kindle not downloading books might be the incomplete download process. If your internet connection is unstable or corrupt, your download will fail. So you can try to delete the file and start a fresh download.
Fix 4: Manage Your Content and Devices Settings
You are also able to manage your content and device settings to deal with kindle not downloading books.
Step 1. Go to Manage Your Content and Devices on Amazon.
Step 2. Locate the book that is unable to download and choose Actions.
Step 3. Click on Deliver or choose to download/transfer it to your device from your computer using a USB cable.
Fix 5: Check Your Digital Orders
It is also recommended to check your orders on Amazon.
Step 1. Head over to Manage Your Content and Devices and then go to Your Orders.
Step 2. Now, you can see all the orders that you have made and choose to download the file again.
Fix 6. Contact Amazon Support
If all the methods above are useless for you, you need to contact the Amazon support team.
Just open Amazon and go to Customer Service to describe the issue that you are meeting in detail. Or else you can go to Amazon Help & Customer Service via your browser.