Microsoft Asked to Pay Damages for Forced Windows 10 Update

Microsoft Asked to Pay Damages for Forced Windows 10 Update

Microsoft still can’t leave the Windows 10 forced update saga behind. Although this corporation promises to behave in the future, it still has to cope with many legal complaints since it always installs the OS on devices without users’ authorization.

In one particular case that happened in Finland, Microsoft is asked to pay 1100 Euros in damages to one user who was forced to upgrade his PC from Windows 8 to Windows 10 without explicit permission.

The Finnish Consumer Disputes Panel has ruled in favor of the user and has said that Microsoft should be responsible for damages caused to the user’s computer after Windows 10 was installed in March 2016.

Actually, the thing – Microsoft asked to pay damages, is not the first time.

Back then, Microsoft was pushing Windows 10 as a free upgrade and once Automatic Update was turned on, the machine would be upgrated to Windows 7 or Windows 8.1. However, this move angered users across the world.

In 2016, Microsoft paid one US complainant 10,000 dollars over a similar issue. And the unexpected Windows 10 upgrade also resulted in a class-action lawsuit filed in 2017.

Finnish User Had Asked €3,000 in Compensation, and Microsoft Expected to Pay

According to local reports (via MSPU), the complainant had asked the consumer protection board to let Microsoft pay him 3000 Euros for the unwanted Windows 10 update. Apparently, the forced update resulted in an error message saying the machine needs to be repaired. The device was ony used for two years.

And the user argued:

1. Windows 10 OS broke his machine.
2. The new system broke a surveillance setup that was used by him to watch a remote property.
3. Even after getting in touch with Microsoft Support, the assistance from the company’s engineers did not make any difference.
4. He had to spend time and money on recovering files and buying spare parts.

Microsoft has been recommended to pay 1100 Euros to compensate for the cost of servicing the device and purchasing spare parts although the user required 3000 Euros in damages. The Board said the service wasn’t carried out in the interests of the subscriber, as required by Finland’s Consumer Protection ACT.

Reportedly, Microsoft didn’t deny that Windows 10 was installed without consent and also didn’t dispute the link between error and the damage it caused.

At the same time, Microsoft has substantially revised the method on Windows 10 upgrade, and the forced update is no longer part of the strategy to improve the adoption of its operating system. And recenly, the company has started testing a feature for for Windows 10 Home users,enabling them to pause updates for up to 7 days.

Windows 10 Forced Upgrade, What to Do?

Right now, all information about the news Microsoft asked to pay damages is told. Actually, the forced update is bothering many users. So, what should they do?

To stop Windows 10 automatic update is necessary. Here, this post – 8 Incredible Tricks Help Disable Windows 10 Update shows many useful ways to do this thing. Just read it and follow the guide to turn off Windows 10 update.

In addition, users can change Windows 10 update settings to suite their time and take control of the update process.