Top 3 Fixes on OneDrive Error Code 0x8004de85 or 0x8004de8a

OneDrive Error Code 0x8004de85

When you try to sign in to Microsoft OneDrive, you cannot sign in and you receive error code 0x8004de85 or 0x8004de8a.

According to Microsoft support, this issue might occur if a problem is affecting your OneDrive account, such as a missing account, or a mismatch if you sign in with a personal Microsoft account and a work or school account.

In the following paragraphs, we will share several effective solutions browsed the internet and collected.

What’s OneDrive Error 0x8004de20 Meaning and How to Solve It?

Do you know what the meaning of OneDrive error 0x8004de20 is and how to fix it? Read this post and get the answers.

Read More

How to Fix Error Code 0x8004de85 in OneDrive

Method 1. Verify Your OneDrive Account

When facing such OneDrive login failure, the first thing you should do is to ensure that you are using the correct OneDrive account and then sign in to your Microsoft account to verify if there are any authentication issues. Here’s how to check it:

Step 1. Open OneDrive in the system tray.

Step 2. Hit the gear icon on the top right corner and select Settings.

Step 3. In the Account section, check the account displayed is correct. Otherwise, sign in to the correct one.

Method 2. Check Your OneDrive License

It’s likely that you might no longer have the assigned OneDrive license or the license might be expired. Both situations will lead to OneDrive error 0x8004de8a or 0x8004de85. It’s essential to check if your account has a valid license assigned. Follow the steps:

Step 1. Go to the Microsoft 365 admin center and select Users > Active users.

Step 2. Choose the account that encountered errors and then select Licenses and apps in the user pane.

Step 3. Expand the Licenses option and verify if your account still has a valid assigned license.

Method 3. Reset Your OneDrive

If OneDrive error code 0x8004de85 or 0x8004de8a persists, then you should try to reset your OneDrive. To do so:

Step 1. Launch OneDrive, tap on the gear icon (Help & Settings) and choose Quit OneDrive.

Step 2. In the search bar, type cmd and choose Run as administrator.

Step 3. In the Command Prompt window, copy & paste the following command and press Enter.

%localappdata%\Microsoft\OneDrive\onedrive.exe /reset

Step 4. When the reset is completed, close the command window and relaunch the OneDrive app, and sign in by your correct account.

Further Reading

Aside from OneDrive, we also would like to introduce a PC backup software – MiniTool ShadowMaker. This free program is designed to sync files, backup files & folders, disk & partition, and system, clone data or system-related disks, and more. You are allowed to enjoy its services for free for 30 days with its trial edition.

Let me show you how simple the operation of MiniTool ShadowMaker is.

Step 1. Download and install it. After that, launch it and click Keep Trial to enter its home page.

MiniTool ShadowMaker TrialClick to Download100%Clean & Safe

Step 2. Go to the Backup page, choose the items you want to back up in SOURCE > specify the storage path in DESTINATION.

Step 3. When making your choices, hit Back Up Now to start the backup task.

Bottom Line

How to address OneDrive error code 0x8004de85 or 0x8004de8a? This guide collects several helpful solutions for you and hope you can benefit from it. Besides, it’s strongly recommended you try OneDrive alternative – MiniTool ShadowMaker.

MiniTool ShadowMaker TrialClick to Download100%Clean & Safe