Windows 11/10 Video Playback Troubleshooter: Fix Video Issues

If you have problems with playing movies, TV shows, or videos on your Windows computer, you can run the built-in Windows 11/10 video playback troubleshooter to see if it can help fix the video playback issues. Check how to do it below.

How to Run Windows 11/10 Video Playback Troubleshooter

Windows 11/10 Troubleshooter contains a set of troubleshooter tools that help you find and fix problems with various computer hardware and devices. Check how to run the Video Playback troubleshooter below.

For Windows 11: Click Start -> Settings -> System -> Troubleshoot -> Other troubleshooters. Select Video Playback and click the Run button.

For Windows 10: Click Start -> Settings -> Update & Security -> Troubleshoot. Click Video Playback and click Run the troubleshooter button.

The Windows 11/10 Video Playback troubleshooter will run automatically to find and fix the problems with video playback on your computer.

How to Repair Corrupted MP4/MOV Videos on Windows 11/10

If the video issues can’t be fixed by running the Video Playback troubleshooter in Windows, you can try a professional free video repair tool to see if it can help you fix the corrupted video file.

MiniTool Video Repair is the professional free video repair software for Windows. You can use it to repair corrupted MP4, MOV, M4V, F4V video files for free. Just with a few clicks, it will repair the corrupted videos automatically. 100% clean and free program.

Download and install MiniTool Video Repair on your Windows 11/10/8/7 computer, and check the simple guide below for how to repair corrupted videos.

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1. Launch MiniTool Video Repair. On the main UI, click Add video(s) and start repairing. Select the source unplayable videos to load them into the program.
2. Click the Repair button and the software will start to repair the problematic videos automatically.
3. After it finishes repairing, you can preview or save the repaired videos. If some of the videos fail to repair, you can click the Advanced Repair button to repair the video again. It will ask you to add a sample video for repairing.

Convert Video Format to Fix Videos Not Playing in Windows 11

The video playback issue may be also due to the incompatible format. You can also use a free video converter program to convert the video to MP4 and try to play it again.

MiniTool Video Converter, a 100% clean and free video converter program, lets you convert any video or audio file to the preferred format.

Aside from video/audio format conversion, MiniTool Video Converter also lets you record your computer screen activities by selecting any area on your screen. You can also choose to record screen with audio or not.

Besides, MiniTool Video Converter also allows you to download YouTube videos for offline playback.

Download and install MiniTool Video Converter on your Windows computer and check the simple steps below for how to use it to convert video to MP4.

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1. Launch MiniTool Video Converter.
2. Under Video Convert module, click the “+” icon to select and import the source video.
3. Click the Edit icon under the Target section. Click Video tab and select MP4. Choose an output video resolution.
4. Click Convert button to start the conversion.
5. Click Converted tab after the conversion. Click Show in folder button to check the converted video file.
6. Try to play the video again to see if it can smoothly open and play on Windows 11/10 computer.