You may run into different kinds of error codes when using your computer. In fact, an error code is used by Windows operating systems to inform system users, administrators, and even programmers that there is a problem on the device. When you see 0xc00d4e85 on your Windows 10, it means you can’t play audios and videos currently.

Another App Is Controlling Your Sound at the Moment 0xc00d4e85

Apart from the default multimedia application that you can find in the previous operating systems, Windows 10 brings you with powerful multimedia apps; you are allowed to install the third-party apps that you think are fabulous. (You’d better get help from MiniTool to take good care of your disk & data.)

However, many Windows 10 users reported the same problem – they can’t play audio and video files (including computer games) using the application. They said the error code 0xc00d4e85 appears when they’re trying to open the audio/video file.

Can’t play.

Another app is controlling your sound at the moment. To listen here, close that app and try again.

0xc101009b (0xc00d4e85)

0xc00d4e85

In fact, the error – another app is controlling your sound – will occur when people try to play an audio or movie file including an audio track on the video or music application, such as Groove app, Windows Media Player, and the Film & TV app.

The Best Windows Media Center On Windows 10 – Check It Out!

What Devices Will Work When You Start to Play an Audio File

Two devices will come into play whenever you start to play an audio file.

  • Graphic driver: the main function of graphic driver is to display your video graphics or application interface.
  • Sound device: this is used to play your audio after it was engaged by the video or music application. You must connect the device speakers or external speakers to the 3.5 audio jack or the HDMI connection.

How to recover lost video files yourself?

This Teaches You How Video File Recovery Can Be Done
This Teaches You How Video File Recovery Can Be Done

You need to finish video file recovery at once but actually don’t know how? I am going to help you get out of trouble.

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How to Fix Another App Is Controlling Your Sound Right Now on Windows 10

Don’t worry when you encounter such Windows 10 sound problems. You should follow the methods mentioned below to troubleshoot.

Restart the Audio Device

  1. Right click on the Windows button in the lower left corner.
  2. Choose Device Manager from the WinX menu.
  3. Expand the Sound, video and game controllers option.
  4. Right click on the audio device and choose Disable device.
  5. Click Yes in the pop-up window to confirm.
  6. The system will ask you to restart your computer.
  7. Repeat step 1 ~ 3 after restart.
  8. Right click on the audio device and choose Enable device.

Disable device

Restart Windows Audio Service

  1. Press Win + R to open Run.
  2. Type msc into the textbox and click on the OK button below.
  3. Browse the services carefully until you find Windows Audio.
  4. Right click on it and choose Restart from the context menu.

Restart

If you would like to set Windows Audio services to run automatically on startup, please right click on Windows Audio -> choose Properties -> choose Automatic from the Startup type drop down combo box -> click Apply and OK at the bottom.

Disable Exclusive Control over the Audio Device

  1. Right click on the speaker icon in the notification area.
  2. Choose Sounds from the menu.
  3. Shift to Playback tab and locate the playback device (for example, Speakers or Realtek Digital Output).
  4. Right click on the device and choose Properties.
  5. Shift to the Advanced tab.
  6. Uncheck the option – Allow applications to take exclusive control of this device.
  7. Click Apply and OK at the bottom.

Allow applications to take exclusive control

If another app is controlling your sound right now still persist, you should also try to fix it by clicking on the Restore Defaults button in the window above.

Run Audio Troubleshooter

  1. Right click on the speaker icon in the notification area.
  2. Click Troubleshoot sound problems.
  3. Wait for the problems detecting process to finish.
  4. Follow the on-screen instructions to complete the task.

No Sound On Laptop Windows 10: Problem Solved!

Detecting problems

If above Another app is controlling your sound fix failed, you can also try these methods:

  • Troubleshoot in Clean Boot State.
  • Remove KB2962407 update and stop Windows from installing it again.
  • Suspend MS Office Upload Center.
  • Watch an online video.
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