How to Fix Black Myth: Wukong Crashing on Windows PC?

Black Myth: Wukong is a new RPG game released on Aug 20, 2024. The game is based on Chinese mythology and was developed by Game Science Studio. However, many Steam players report that they encounter the “Black Myth: Wukong crashing” issue.

Also see: Black Myth: Wukong Not Launching/Black Screen/Stuck on Loading Screen

Some crashes happen abruptly and the player will be sent to the desktop without notice. Other crashes give them an error message such as “Video Memory Out” or “Insufficient Video RAM.” Here are three scenarios where you may encounter crash issues:

Situation 1: Black Myth: Wukong crashes during shader compilation.

Black Myth: Wukong crashes during shader compilation. Some players have reported that certain 13th/14th generation Intel CPUs might have stability issues that could cause "Out of video memory" errors during shader compilation.Steam

Situation 2: AMD/Intel graphics card users encounter the crash during game prologue.

I have the Z790Pro - i9 13900KFcpu -RTX4090 GPU -32GBram & can't even load the shaders without the game crashing saying shader memory is full.Steam

Situation 3: Encountered the crash problem while Black Myth: Wukong is running.

After beating the boss in the water, when I go to the left to ring the gong, my game crashes after the loading screen. I rested at both areas near there and nothing seems to fix it.Steam

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How to Fix Black Myth: Wukong Crashing

Potential reasons for the “Black Myth: Wukong crashing at startup” error include corrupted game files, graphics driver issues, expired game patches, temporary system glitches, incompatible hardware requirements, outdated system software, overheating issues, etc. Now, let’s deal with the “Black Myth: Wukong keeps crashing” issue.

Before you start the following solutions, you can simply restart the PC/game and turn off other unnecessary software. Running the game as the administrator and updating your system are also helpful. Besides, the game has just been released so there may be issues on launch day, please wait for a while and the developers will release a patch soon.

Fix 1: Check the System Requirements

First, it’s recommended to test if your PC can run Black Myth: Wukong via the Black Myth: Wukong Benchmark Tool. If your computer doesn’t meet the minimum requirements, you might need to upgrade it to play Black Myth Wukong smoothly. The following are the minimum and recommended system requirements.

Fix 2: Verfiry the Game Files

The “Black Myth: Wukong keeps crashing” issue may be caused by some corrupted files in the installation directory. Thus, you can verify the game files to remove the issue.

1. Go to your Steam library and locate Black Myth: Wukong.

2. Right-click it to choose Properties and select the Installed Files option in the left sidebar.

3. Finally, click the Verify integrity of game files option.

Fix 3: Update the Graphic Drivers

Both Intel and AMD graphics crad users report the “Black Myth: Wukong crashing” issue. Intel 13/14 generation graphics card users can go to Intel official website to update the BIOS and AMD graphics card users can download the AMD Radeon™ RX 7900 XTX Previous Drivers (24.5.1 version) in the official website. Users of other brands of graphics cards can refer to the following steps to update the graphics drivers.

1. Open Device Manager by searching for it in the Search box.

2. Expand the Display adapters section.

3. Right-click your graphics device and select Update driver.

4. Then, you can see two options – Search automatically for drivers and Browse my computer for drivers. You can choose one of them.

5. Follow the on-screen instructions.

Fix 4: Delete the Shader Cache Files

You can simply delete the shader cache file and restart the shader compilation process to fix the “Black Myth: Wukong crashes during shader compilation” issue. This is a great solution, particularly the “Video Memory Out” and the “Insufficient Video Ram” errors.

1. Press the Windows + R keys together to open the Run dialogue box. Type %localappdata% in it and click OK.

2. Then, go to b1 > Saved. You can find a file with a huge name containing letters and numbers. Find ushaderprecache and right-click it to choose Delete.

3. After that, launch Black Myth: Wukong to check if the issue has gone.

Fix 5: Lower the Texture Quality Setting

If you’re on a lower-end system with limited VRAM (6GB or less), make sure you’re using the Medium or Low setting for Texture Quality. This may be helpful to fix the “Black Myth: Wukong keeps crashing” issue.

Fix 6: Reinstall Black Myth: Wukong

If the “Black Myth: Wukong crashing” issue persists, the last solution is to reinstall the game. This will solve any crashing and performance issues with Black Myth: Wukong. You can go to Control Panel to uninstall it and launch Steam to download and install it again.

Final Words

To sum up, this post has introduced how to fix the “Black Myth: Wukong crashes during shader compilation” issue or the “Black Myth: Wukong crashing at startup” issue. If you want to fix the crashing issue, you can take the above solutions.