Coinbase is a secure online platform for buying, selling, transferring, and storing cryptocurrency. To make sure the good performance of this platform is important. Sometimes, some accidents will trigger the “Coinbase app not working” issue. Don’t worry. You can read this post on MiniTool Website to find the solutions.
Why Is Coinbase App Not Working?
There are some factors you can doubt when Coinbase down:
1. Outdated Device Operating System or App Version
New versions will be issued sometimes and that can fix some glitches or bugs that exist in your devices or app, so it is important to keep your device and app up to date. Otherwise, you may encounter the “Coinbase not loading” issue.
2. Weak Internet Connection
Many issues may be triggered by your weak Internet connection but it is easy to deal with unless there are some technical demands. Just make sure you have a good signal and Wi-Fi connection and many things can be solved easily.
3. Browser Issues for PC Users
For PC users, you need to take the browser issue into account. You should screen out all possible culprits in the browser and fix them one by one. For example, the browser extensions or too much cache in it may lead to a Coinbase outage.
For different users, there are different solutions for mobile devices and PC.
Troubleshooting Methods for Mobile Devices
Fix 1: Restart Your Devices
You can get rid of this issue by restarting your device. In this way, some little errors can be fixed and the starting procedure can restart.
Fix 2: Check Your Internet
If you are in a weak Internet connection, you can get closer to the Wi-Fi source and change to a place with a better signal. Or disconnect and then reconnect your Internet. Besides, you can also restart your router or modem.
Fix 3: Update Your Device
Here, we have stressed the importance of keeping your device up to date. If you have not done that yet, that may be the reason why your Coinbase keeps crashing.
For iPhone users, you can follow the guide from Apple’s website to update your device – Update your iPhone, iPad, or iPod touch.
For Android users, you follow the next steps:
Step 1: Open Settings in your phone.
Step 2: Tap System and then System update.
Step 3: You can see your system status here and update it if it’s not the latest version.
Fix 4: Update the Coinbase App
Apart from the device, the Coinbase app also needs to update.
Step 1: You can go to App Store or Play Store to search for the Coinbase app.
Step 2: If the app needs an update, you will see the Update option and you can tap it to execute this order.
Fix 5: Uninstall and Reinstall the Coinbase App
If the above methods are useless for you, you can remove the Coinbase app and then reinstall it to check if the issue has been fixed.
Troubleshooting Methods for PC
For PC users, you can also check your Internet connection first. If you have a related issue, you can refer to this post: 11 Tips to Troubleshoot Internet Connection Problems Win 10.
Different from the phone user, PC users will enter Coinbase through browsers so the next fixes will focus on your browser issue.
Fix 1: Clear Your Browser Cache and Cookies
Too much residual data in the browser will affect the performance of Coinbase. You need to clean the cache and cookies regularly. For details about how to do that, you can read this article: How to Clear Cache for One Site Chrome, Firefox, Edge, Safari.
Fix 2: Disable Your Browser Extensions
You can try to disable your browser extensions to see if Coinbase can run well. For specific steps, you can learn from this article: How to Remove Extensions from Chrome and Other Popular Browsers.
Fix 3: Update Your Browser
The last method is to update your browser if there are any available versions waiting for you. In this fix, we will take Google Chrome as an example.
Step 1: Open your Google Chrome and click the three-dot icon on the top right corner and then Settings.
Step 2: Go to About Chrome from the left panel.
Step 3: You can see if your version is the latest, if not, you can update it.
Then check if the “Coinbase not working” issue exists.
The “Coinbase app not working” issue can be easily handled and you don't have to worry about whether it's going to get into this mess again. After mastering the above fixes, you can also resolve similar issues with the help of them.