This post lists some solutions to help you fix can’t sign into Gmail account issue. Each solution is attached with a detailed guide. The team of MiniTool software try the best to help users solve computer problems, recover lost data, manage disk partitions, backup and restore Windows OS, edit and convert video format, etc.
Gmail is widely used for sending and receiving emails. But sometimes you may be unable to sign into your Gmail account and don’t know what the problem is. This post lists some common solutions that you can try to solve can’t sign into Gmail account issue.
Fix 1. Recover Gmail Account and Create a New Password
If you type the correct username and password but you can’t log into your Gmail account, you can try to recover your Gmail account and create a new and strong password for it. Check how to do it below.
- Open Gmail sign in page, type your email address or phone number, and click Next.
- Next you can click Forgot password button.
- Click Try another way link. Select the account verification method, e.g. send the verification code to your phone.
- Enter the verification code, and continue to create a new and strong password to change your Gmail account password.
- Try to sign into your Gmail account again to see if you can successful to log into it.
Fix 2. Sign into Gmail in a Different Browser or Device
You can try to log into Gmail in a different browser, on a different device, or via a different VPN/IP. If you can log into Gmail in a different browser, then you may try the solutions below to fix can’t sign into Gmail on Chrome.
Here is the ProtonMail login guide. Sign up for this free email service to use it to manage your emails. Download ProtonMail mobile app for Android/iOS.
Fix 3. Clear Chrome Browser Caches, Update/Reset Chrome
Web browser issue may also cause the Gmail sign-in problem. You can clear browser caches, update or reset Google Chrome browser to have a try.
To clear your Chrome browser data and caches, you can open Chrome, click the three-dot icon at the top right and select Settings. Click Clear browsing data. Select All time rage, check Browsing history, Cookies and other site data, Cached images and files options, and click Clear data button.
In the Settings window, you can also scroll down in the right column to find Reset and clean up section. Click Restore settings to their original defaults option to reset Chrome.
If your Chrome browser is not in the latest version, you can update Chrome browser. Then check if can’t sign into Gmail issue is fixed.
Fix 4. Temporarily Turn Off Antivirus
Sometimes the antivirus software may block you from signing into your Gmail account. You can temporarily disable antivirus programs and firewalls to see if you can access your Gmail account.
If you meet the error that you can’t sign into Gmail account on Chrome, you can try the 4 solutions above to see if the problem can be fixed. If nothing helps, then you may contact Google support.
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