Microsoft Works with Apple to Fix iCloud for Compatibility Bug

News Issues in Windows 10 October 2018 Update

Microsoft released Windows 10 October 2018 update earlier in October 2. However, it is pulled down due to files deletion days later. More than one month later, Microsoft re-released this version in November 13, 2018, in which the files deletion is solved.

At the same time, Microsoft talked about the Windows 10 quality which aimed to offer better service. However, it is quite a common phenomenon that a new thing must have some issues to be fixed.

Windows 10 October 2018 update is not an exception.

Though the data deletion issue is solved, some new bugs appear: Mapped Drives Broken, AMD Issues, and Trend Micro Clash.

We have talked about some new issues but not included the iCloud for Windows compatibility issue. Thus, we will focus on this issue in the following contents.

iCloud for Windows Compatibility Issue

Microsoft has promised that it will be more transparent about the issues in Windows 10 and it is always updating the support document when a new issue in Windows 10 October 2018 update is appeared.

Just as recently, Microsoft has blocked the Windows 10 October 2018 update on old AMD PCs.

Indeed, this bug affects a small subset of users who prefer to rely on specific hardware or software that are incompatible, and some users discover that it also blocks the feature update on devices with incompatible iCloud software installed.

When you encounter this issue, you will see the following interface saying iCloud for Windows requires Windows 7, Windows 8 or Windows 10 (April 2018 Update) and earlier. And in situation, of course, you are unable to use iCloud as usual.

Then, how about this issue? Does Microsoft have taken some actions to fix it?

Actually, you can go to see the updated support document. Microsoft says that the Apple party has identified this incompatibility issue with iCloud for Windows (version 7.7.0.27).

Just like the Details says: Apple has identified an incompatibility with iCloud for Windows (version 7.7.0.27) where users may experience issues updating synching Shared Albums after updating to Windows 10, version 1809.

What the cause of this issue?

Microsoft has explained that:

To ensure a seamless experience, Microsoft is blocking devices with iCloud for Windows (version 7.7.0.27) software installed from being offered Window 10, version 1809 until this issue has been resolved.

Microsoft asks users to wait patiently until the Windows 10 update is offered automatically. However, you should not manually update the computer when the aforementioned software is installed.

When this issue is fixed, a new version will be offered one more time for the affected machines.

About iCloud

iCloud is a kind of cloud data storage method. Usually, it is built into every Apple device. However, it can also be installed as an application on your Windows computer. You can just register an iCloud account and synch it with your Apple devices.

With it, you can save your photos, files, notes, and more. When data loss issue happens, or you need to download some files from it, you can just open and use it.

For example, after you restore your iPhone to factory settings by mistake, you can restore your iPhone data from your previous iCloud backup file.

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