Facing Issues with Phone App on Windows 10? Fix Them Now!

Issues with Phone App on Windows 10

Starting with Windows 10 October 2018 Update, you can use your phone as an app. This is a new feature, and some of you are facing different kinds of issues with Phone app on Windows 10. Thus, some common issues as well as the solutions are introduced in this post.

Solved - How to Recover Data after Factory Reset Android

Factory reset will delete all files on Android. There are 3 ways to recover data after factory reset Android that can meet your different situations.

Read More

Connection Errors with Your Phone

When you receive We can’t connect to your phone message on your computer, it seems that there is a connection error with your phone. Here are something you can do:

Check network connectivity

Please swipe down from the top on your mobile phone to check whether it is connected to the same wireless network with the computer you are going to use. Then, you can load a web page to check whether the internet is connected.

Disable blocking features

If your phone is still disconnected, you need to check whether the airplane mode is disabled.

To do this on Android, you need to open Notifination and then turn it off.

To do this on Windows 10, you need to click the Network icon in the bottom-right corner of the taskbar and then turn off the Airplane mode button.

There are some other solutions, such as turning off a metered connection, disabling battery saver on your PC, confirming Microsoft account, allowing app in the background, disabling Do not disturb feature, turning on the Share across devices, and more.

Check Your Phone Message with Your Phone

When you see the Check your phone message, you may need to change the notification settings on your phone.

On your Android phone, please open Settings, and then tap on Notifications. Next, you need to choose the Your Phone Companion app, and turn on notifications for the app.

Missing Text Messages Problem with Your Phone

Currently, the Your Phone app supports access to photos and text messages on your phone. If you can’t see all the messages, it seems that they were sent using Rich Communication Services (RCS).

RCS service is not supported in the Windows 10 app. In this situation, you need to disable it.

Please open the default messaging app, and then tap the menu (three-dotted) button in the top-right. After that, you need to tap on Settings and then click on Advanced or More settings. Next, just turn off the toggle switch for Chat features, Push messages, RCS messages, or Advanced messaging.

How Can You Recover Deleted Text Messages Android with Ease?

Is it possible to recover deleted text messages Android? Here, this post will show you two different ways to undelete Android messages effectively.

Read More

Reset the Your Phone App on Windows 10 and Android

In general, resetting the app can solve most common issues which happen when connecting your computer with your phone.

To do this job on Android, you need to:

Open Settings, and then tap on Apps. Next, you need to select the Your Phone Companion app and click on Force Stop. After that, please click on Storage and then press Clear Cache and Clear Data.

To do this job on Windows 10, you need to:

1. Open Settings and click on Phone. After that, please click the Unlink this PC option.
2. Then, it’s time to reset the app. Just open Settings, and click on Apps & features. Under the “Apps & features” section, please select the Your Phone app. Then, click the Advanced options link.
3. Then, click the Reset button.

After these steps, you can re-launch the app, set up the experience one more time, and then check whether it can work normal.